
Serving Cisco, TX and surrounding areas
In business since 2010
Free estimates
Warranties offered
"I had a 20 x 40 pool with gunite bottom and fiberglass sides that had been leaking since I bought the property over 20 years ago. I hired a "professional" shortly after buying the property that burned through my cash and when he was done -- the pool still leaked. I had more than one "leak expert" search for the leak(s) and determine that it wasn't in the plumbing. I drained, patched, painted and sealed 3 times over the years but the water loss got to the point that I couldn't keep the chemicals balanced. I had to bury the pool, build a new pool or take one more shot at a repair. I went into this "pool refurbish project" as a skeptic and was ready to call "FOUL!" on anything that smacked of salesmanship or the "good as new" promise. Texas Fiberglass Pools assessed the pool; provided recommendations for a full overhaul: provided an itemized pricing proposal so that I could choose what I wanted to do with consideration given to cost; talked me through the pros and cons of my choices; and answered several rounds of questions so that I could become a relative expert on their process. AND, in addition, I tore apart their contract looking for "weasel clauses" and requested language to clarify my expectations of warranty and post-sale responsibility. They never showed fatigue or indicated that they wanted to fire me as a customer! The project was well managed. Workers were here early and worked six days a week. They left the work site orderly at the end of each day. They covered my back porch with plastic when they were sanding to prevent the dust from entering the house. They were respectful of my dogs and made certain gates were closed when they left each day. We had agreed on progress-pay through the course of the project. When payment was due, we sat down, walked through what was done and what remained and I wrote a check. The project took longer than expected. This was a combination of weather and Christmas holidays. Considering that it took be two months of questions and answers before I made a decision, I didn't complain. My decision process delayed the start and pushed us into the holidays. This work was done at the end of 2016. I had issues with the timers failing in 2017 and some minor tile problems in the spring of 2018 and again in 2019. When I call they respond. I don't feel like they took the money and ran. They have always done what they've said they would do so I trust they will respond should I have any issues going forward. I highly recommend Texas Fiberglass Pools, Inc . for pool repair. The cost was 1/3 the estimate to build a new pool and I have as close to a new pool as I can get. I finally have an attractive, serviceable pool that doesn't leak and I look forward to the swimming season each year."









