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"Quick response time."

"From the moment I reached out to schedule a quote, until the end of the project, the Monthly Upkeep team were prompt, professional, courteous, responsive, informative, helpful, respectful, and skilled."

"Paul did a great job. He was on time and went above and beyond. I am very pleased!"

"Very disappointing. When she came the quality of the work was good. She texted me the day before scheduled cleaning to confirm the cleaning appointment twice. and each time I confirmed. Yesterday, she added a sentence to the text saying that if I don't confirmed I will incur $100 cancellation fee. She had never made that threat the previous time. I had a family emergency on that day and I did not see the text. The next day, about one hour before she was scheduled to come, she sent me a text, telling me that she is taking $100 as a cancellation fee and will not show up. I called immediately explaining that she had never sent that threat before and because of the emergency I did not notice the text. I questioned why since I did not respond to the text, she did not call me, before cancelling me out unilaterally and pocketing the money that I paid her in advance in good faith for that service. Were upon she begun shouting at me and telling me that I have no right to tell her hw to run her business. I feel that she cannot be trusted. Especially since I paid her in cash in advance and in good faith. I am very disappointed."

"Complex job changing from 2 old furnaces to one fuel efficient one, and a new water heater. The job involved moving ductwork, gas line, water line for the humidifier The job took 4 days instead of 2 or 3 as planned, but same price. The guys were fun, pleasant and cleaned up well. They explained each step clearly. The price included"