Get matched with top smart home system install or service pros in Cleveland, OH

"Awesome job"

"Dan was great! He had great ideas for making our home technologically sound. Very knowledgeable! Our tech, Mike was equally knowledgeable and very efficient! "

"Ok."

"This vendor committed to setting up a computer workstation at my home. When the day arrived for the work to be done. He texted me to confirm our appointment. After I confirmed it, he indicated that the cost would exceed the agreed to amount Note: early on, when we were discussing his service fee, he indicated that for a basic job such as mine, the cost might actually be less that the original quote. At any rate, when I told him that I was intent upon holding him to the terms of our agreement. He offered a litany of excuses for now not being able to do the work later that day as agreed. It seems clear that my resistance to pay more than the originally agreed to fee for service was the driving force behind his sudden unavailability. I am very disappointed that such a disreputable vendor is a part of your network. Also, it was a very dissatisfying experience to have to repeat my story 3 times to different Angie "customer service" staff without receiving meaningful support "

"s"

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"They are fine. Their price is very good and the hardware is holding up very well."

"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"The staff at Portman Mechanical were very helpful, honest and professional. I completely recommend their company and will definitely use them again. Thank you so much. Mona"

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."