Get matched with top carpet installers in Clifford, IN

"<p>The owner, Aaron, came out personally to show us carpet samples and give us an estimate.  Although he was late to our appointment, he phoned to let us know of the delay.  He was very courteous, helpful, and thorough in providing information and answering our questions both when he was with us in person and when answering follow-up e-mails and phone calls.  I recommend that customers visit his show room rather than or in addition to looking at samples at home because what he showed us was limited.  It turned out that the carpet we ultimately chose was in his car and we only saw it accidentally when we walked with him out to his car at the end of his visit.  (We don't know why he did not include it and perhaps others among the samples he brought into the house!)  After comparing his price and carpet information with other estimates and companies, we chose to hire this provider.  Although the installation was performed well, we were less impressed with the installer.  He was not friendly or communicative and left a mess behind him.  Maybe no carpet providers vacuum after themselves but we were surprised to be left with such a massive vacuuming job--including the hard floors where there were scraps.  (The vacuuming jammed our vacuum cleaner and required several changes of vacuum cleaner bags as well as a lot of time to get done--and our house is a very small, 3-bedroom bungalow!)  Also, Aaron had said that the installer would trim any doors that needed it, but the installer only removed them but would not trim them.  We were left  with doors off and trimming still to be arranged.  The reason we give this provider an A for quality and price is that, when informed of our distress about this unsatisfactory situation, he arranged for another worker to come the following week and do the trimming at a discounted price.  We give him a C for professionalism because of the unsatisfactory situation with the installer, with whom he is responsible for contracting.</p> <p><br /></p> <br />"

"Very well, They were prompt, cleaned up after the job. I plan to have carpeting installed next and will call this company."

"They were great. Carpets look clean and they were very professional, highly recommend."

"Ross did an exceptional job cleaning our whole basement and bedroom carpets. He also cleaned an area rug for me in our kitchen. I have used him several times and I love his professionalism, prompt response, ease of scheduling and clean carpet results! <br />"

"They did a great job. Our previous floors in these areas were uneven. Rick's guys evened out the floors and did a wonderful job of installing and cleaning up. Very professional and great to work with."

"Thanks to all of the rain in July and a power outage, the lower level of our tri level flooded.  We had planned to replace the carpet in the entire house soon anyway, so decided that now was the time to replace it.  We have used Mainsyle Flooring before but we only purchased the flooring there - we did not have it installed.  So rather than shop around we decided to go with them.  The salesperson was new but was helpful for the most part.  After our first contact, she wasn't usually there when I went back so I talked to someone different every time.  Someone came out to measure and we ordered our carpet.  As far as the scheduling goes any delays were on our part because it took a little longer than we thought to finish the rest of the repairs in the lower level.  Mainstyle was very patient in dealing with our delays.  They also agreed to put our carpet in over two days per our request because we had to move out alot of things.  This was at no additional charge. <br /> The first day went well as far as the carpet installation goes.  But this was the first time the communication problems cropped up.  We were told by the salesperson that they would attempt to fix the squeaks in our stairs.  They did say attempt and did not make any guarantees.  However, the contractor indicated that there wasn't much he could do but put in a few nails and that probably wouldn't fix it.  Then we found out that a couple of the stairs were broken.  Since the stairs were to be carpeted on the second day, this meant my husband had to rush home and put in some new stair treads during a very long evening to be ready for the next day.  He would have done this much sooner if he'd known that it wasn't part of the deal. <br />  The next day, the installation went well again until we found out they ran out of carpet and couldn't do our stairs.  They went ahead and put in the carpet tacks and padding on the stairs and called the store.  The store said it could be a week to get more carpet in but it would be the same dye lot.  No explanations on why they ran out of carpet.  In the meantime, we found out that our built in desk in one of the bedrooms was leaning to one side.  They had carpeted under one side but not the other. <br /> I called and left a message about the issue with the desk but didn't hear back.  About three days later I received a call that the carpet was in and they could install it the next work day Monday.  This was great and faster than we thought.  I told the person that called that 1 - I was upset they ran out of carpet in the first place, 2 - the problem with the desk, 3 - the carpet pad on the stairs would need replaced because it was getting damaged from traffic up and down the stairs.   He said that was fine. <br /> When the installers came back, they started to install the carpet.  I told them that the person at the store said they would replace the pad on the stairs.  They did then replace the pad.  I told them about the desk.  This was the first they'd heard about that.  My husband had fixed the height issue with the desk but a small hole needed patched so they did that.  <br /> Overall, we like the carpet and the installers did a nice job.  I just felt like the whole experience was very stressful and many of the issues I had would have been less stressful if the store had communicated better with me and the installers.  After the job was completed, I expected to get a call asking how everything went.  The only call I received was for payment.  I explained my frustrations at that time.  I also filled out a comment card briefly explaining the above.   I've never heard back from the owners or salesperson, but based on other reviews on here I expect I will see a reply now........ <br />"

"Jacob, the salesman who sold us the carpet, was helpful and informative. It was not a high-pressure pitch. He worked with us as it was difficult to find the proper time to install as we were having painting and woodworking done in our home at the same time. When it did come time to install, the crew that did the installation was fantastic! They were clean, efficient, and did a great job moving around furniture to ensure the carpet was installed properly."

"We have used the Rug Gallery before and have always had good service and a professional job. This time was like all previous experiences. Mark assisted us in picking the carpet that we wanted and came out and measured the room. The carpet was ordered and installed by two very industrious and professional gentlemen. Mark came and inspected the final results. We are very happy with the end result. <br />"

"He contracted a company for us to install the carpet.  It's a small company so it took them some what a long time.  The quality of the work is so good and we plan on using them again.  Their prices also make it all worth it."

"They were on time, professional, and conscientious about their work. We've used them twice this year (we also replaced carpet on the main level of our home) and have absolutely no complaints. <br />"