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"Please find a copy of the letter we sent to The Pool Shop, Plainfield, IN, upon completion of project, which took place in the fall of 2015 in the Fishers area. 
We wanted to take time to write this letter to let you know how pleased we are with The Pool Shop and your customer-focused employees who helped make our recent pool installation a rewarding experience.
Chris Ray led the project team for our pool installation.  We understand this was one of his first assignments as ?the lead.? 
Chris was absolutely fantastic!   He was very communicative, responsive and he took the time to help us understand every step along the process.  We could see that he felt ownership to ensuring we were pleased with our decision to hire The Pool Shop ? always considering our needs first and helping us make the right decisions from design to finish.  He helped us consider all
options and followed through with even the smallest details. 
We also have to give high marks to your sub-contractor, Justin Grounds of Grounds Quality Lawn Care. 
His vision and openness to listen to us ? even as things changed in the middle of the installation?was exceptional. 
He created a backyard attraction that enhanced the pool and the landscaping, making our new recreational area a jaw dropping attraction. 
Finally, we must complement The Pool Shop and Grounds for hiring great support crews.  Both teams worked very quickly and their attention to details were outstanding.  In addition, they were also very friendly and considerate.  The professionalism they
displayed represented both companies extremely well ? adding to even more satisfaction we experienced during the installation. 
 
Spring is just around the corner.  We look forward to attending Pool School and enjoying our new backyard experience next season.
Thank you again for a great experience!  We?ll be sure to post the highest ratings on Angie?s List.
"

"Lawn cutting service is excellent. Good triming and clean up."

"George Wimmer was amazing.  He was an absolute professional and spent several hours at our home giving us excellent advice and ideas on many landscaping ideas.  He was personal, an excellent communicator, and very honest (not pushy, not trying to sell us something we didn't need or want).  He even gave us ideas of things we could/should do on our own to save money!  He provided a detailed estimate of work within hours of leaving our home.  The estimate was thorough, specific, and exactly what we had discussed.  We appreciated how meticulous he was.  We have not yet hired him to do all/part of the estimated work as we may decide to wait until spring.  However, he will be our "go-to" guy for any landscaping work we need in the future.  He is one of the best contractors we have ever done business with.  Thanks George!
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"It was great. He cut it a little long the first time, when I called him to see if he could start cutting it lower he came over just a few day later and did so. The yard now looks great and I look forward to dealing with him for some time to come."

"Took 5-6 phone calls to get an appointment. When leaves sit on lawn for extended period of time, they often kill grass, and It took almost two months to get service.  I think service providers often underestimate the volume of business they are going to have when they offer an Angie's List Big Deal. When they finally performed service, we were satisfied with job.
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"So far we have had one treatment, and it went great. Their staff was very responsive as I was trying to get this scheduled. They completed the first treatment in a timely manner and were very thorough in treating the entire lawn. The weeds started dying within a day or two, and now my lawn looks much better."

"I don't have any worst or best experiences. They come they tell me they've been here, leave a bill, I don't have any contact with them. I don't think my lawn looks very nice but I don't know what else to do so we just keep having them come back. Their willing to come out and do more if we complain, I'm just not into the lawn so I don't bother. I think the price is average. Their punctual because I never know when their coming. They leave nice messages. I've already paid for the whole year."

"I called this company and spoke with Kyle, he was a pleasure to work with and answered all my questions. Very quick to respond and they went above and beyond on my project. I love my yard and patio. The lighting set it off. Thank you for your detail and design. It is beautiful. I highly recommend this company for any outdoor services."

"I had my old lawn removed and new sod laid. After removing the old grass they lightly raked some loose grass and stones. As they were getting ready to lay the new sod I asked about having It tilled to loosen the soil so the roots could better connect to the ground. You can’t lay new sod on hard ground and expect the roots to work their way through it. Tony, who was in charge of the job wasn’t pleased by my request but did till it, (because he knew I was right). I noticed some pieces that looked different and he said not to worry about it. It would all be ok after some water and a couple of weeks. Well, it wasn’t. Also , on the second day of finishing the job, someone else working in my house, who used to be a landscaper, pointed out the edges were not tight and some were overlapping other pieces. Tony was not at all happy hearing that. So a few days later after it was obvious the edges were dying and not tight, I had the other guy fix it. Still some of it was not surviving. Dave, the one who came originally to quote the job, came to look at it. In an email he said that there were a few “shoddy” areas and that I should have notified them right away and not let someone else work on it. I did notify them and Tony once again said not to worry about it, so the other guy, who had years of experience with sod worked on it. It would have been much worse it he hadn’t! So, Dave agreed to bring 5 pieces (they actually bought 6). I don’t know why they limited the number of pieces to fix their faulty work. It may have taken just a few more to do it right. Sod is very inexpensive per piece. They probably spent less than 75.00 to make a customer satisfied with a 2500.00 job. A few more dollars and a better attitude would have been nice. I would avoid them"

"ProLawns is very reliable and professional. The results are great and we’re always pleased with our lawn care service. Definitely 5 star. Thank you ProLawns!"