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"9:31 < Messages Review for Tomahawk Flooring Awesome experience. We did not have any firsthand knowledge of contractors in the area and decided to go with an "Ang" recommendation. We were planning on having to use multiple contractors to do the jobs that we needed and were surprised and pleased to find that Tomahawk could do it all. *remove old rugs and prepare 2 sets of steps for new flooring. - install wood stairs with landings ~install click floors in 3 rooms and hallway. "repair several pieces of granite floor tiles. ~remove and replace grout from an oversized living space, kitchen, bathrooms, mud room and hallways including counter tops and breakfast bar. ~clean granite tiles that had layers of grime from previous owner. "sand and refinish wood floor and railings in loft. During the early stages of the work, we decided to make some big modifications in what we wanted to have done and Tomahawk just went with the flow. They were able to easily make the changes and come up with alternative ideas. Communication and reliability are crucial when working with contractors and we have to say that Ritchie answered each one of our questions, concerns, and requests no matter what time of day it was. We never felt neglected or worried about lack of communication. The work is being done beautifully with concern for details and it's obvious that Tomahawk takes pride in their finished labors. We have already discussed what the next step in our remodeling projects will be for winter 2023. _"

"These guys were absolutely amazing. Thank you guys so much for your hard work and helping us out."

"Electrical and plumbing were subcontracted and I have no complaint on their work. However for the work this contractor performed.....It started out okay, complimented his work... But by the time the last of the porch repair and the bathroom reno was completed I realised I had made a huge error of judgement. He insisted in starting the porch work in the fall and then over the winter. When the ground thawed in the spring and the supports no longer met the concrete footing blocks, he used rigid foam boards to shim the concrete blocks up to meet the posts. The floorboards had been removed and proper footings could have been sunk below the frost line, instead it had to be jury rigged and as the ground heave sin the winter and thaws back down, I expect it to be only a matter of time before the folly of this becomes apparent and I will have to get a competent contractor in to fix it. The bathroom was to have a radiant heat floor put in, but the system installed is not meant to be used in a wet room. There is baseboard heat with a pipe running through the floor and that was "sealed" with a piece of moulding and if there is any problem with the heater or the pipe breaks it is harder to get to, nevermind just being able to clean it. I was concerned over the floor system and he promised me that a letter would be coming from the manufacturer saying the system was safe as installed. I spoke to a company rep and they cannot sign off on an installation that they did not witness. So I am unable to recommend this contractor based on any sense I have of his integrity. I am back to using a space heater and When I am able to I will have to have the floor taken up and the correct system put in. There are numerous other minor things, such as the laminate floor being laid with no regard to the pattern on the boards so the same pattern piece was used 3 times next to each other. I did look up how to install this type of floor and found plenty of instructive videos saying how the boards are usually separated by pattern and then laid down in such a way to be random and give the illusion of real wood. The result on my floor does not demonstrate to me an attention to detail. The light over the shower, an upgraded ceiling fan, an additional outlet or two were all part of the plan but were never installed. There were assertions like a new outlet would have cost $400. I checked with the electrician myself and was told that was not the price they would charge and did not understand why that would have been quoted. When issues were raised it was mentioned that he had a lien on someone's house who didn't want to pay for their finished projects. So, there is a lot of work to redo and since the money isn't there I will have to live with things as they are for a while. Not the result I was expecting after 6 months (way beyond the estimated time) of work having been done and at no small expense. I will try to post photos to illustrate what I have mentioned above."

"I had a quote within 2 days. My card was declined by by bank and I had to approve the amount, that was thee only delay I had and it was my fault. I had to make a few adjustments to my order, and I was requoted at least by next day. Shipping confirmation came after the weekend, and I had trim pieces actually arrive before I received my shipping confirmation. Shipping actual flooring to me was curbside, I would have paid a bit more for the company to place in my driveway if given the option. Everything was palletized securely, and everything arrived without defects. Pricing came in better than expected, and better than quotes I received from other companies. Great experience, I will definitely be a returning customer."