Get matched with top tile, stone, marble clean, grout, polish and maintain service pros in Cleveland, OH

"Exotic Tile exceeded our expectations! They’re a diverse company who helped us with removing a marble fireplace and replacing it with beautifully laid, white wash brick, and recreated the same matching look in our kitchen. We loved them so much we also asked them to complete our guest bath with a new floor as well. They were also kind, courteous and gave realistic timelines, which having little ones in the house, was greatly appreciated. HIGHLY recommend!"

"Taber did a great job installing a saltless water softener system. He was incredibly prompt and on task and did a phenomenal job."

"It went very well. Doug gave me a list of supplies he needed and arrived exactly when he said he would. He said it would be a one day job and it was. The tiles look wonderful."

The Grout Doctor has been offering expert grout, tile & stone care since 1992 and is the most respected name in the industry! Call for a free in-home evaluation and test clean now!

"We found Downey Clean on Angie's List a few years ago and have now used them multiple times. They do 3 rooms and a hall for $99 and only charge $25 for each additional room or set of stairs. Their cleaning is superior over other companies and their customer service is wonderful. When you call, the staff is very friendly and helpful and you can tell they always answer with a smile. They can usually get you in fairly quick, within a few days, if you are in a crunch too. The guy we have come out was very efficient with his cleaning, personable and friendly with our German Shepherd and cats. We have had pet stains and odors and when he leaves, it's like our carpet has been renewed! Our living room has long shaggy carpet and is very difficult to clean, but he gets it done and it looks beautiful. At one time, he even helped us rescue a large dog! He saw the dog outside and thought our dog had gotten out and made sure to tell me. Long story short, I was able to find the owner from a mile away and get the dog back home. We request the same tech each time, great guy and he does a wonderful job. We HIGHLY recommend Downey Clean!"

"I hired Tom to reglaze our bathroom almost a year ago now, and was thinking about it as I need another bathroom done.

Tom and his son spent about two and a half days reparing and glazing the tile walls and tub in my bathroom.  While here they were polite and professional.  At the end of the job, the bathroom looked great other than some drip marks on the tile walls in about ten different areas.  I asked Tom if he could fix this, and he said it would smooth out as it cured over the next couple of weeks. I still paid him given his good track record on Angie's List.   The drip marks never smoothed out.  I called him three times over the next couple of months and he never returned my calls.

Overall I am still happy with the job.  The tile walls look about 10x better than they did before, at a cost much less than replacing the tiles and tub.  Though when you look closely, you can see the drip marks.  I am mostly upset that Tom never returned my calls, and felt obligated to submit this report.  (I don't normally give bad reports.)  Now I have to find someone else to reglaze my other larger bathroom."

"Workers were friendly and professional and I would use them again. Them moved furniture before installation and returned it when finished. Got $500 off with coupon in Angie’s list book."

"I was in need of some repairs to ceramic tile, hardwood floor and carpet. They came out and gave an estimate for all three repairs. They were lower than another company. I had cracked tile on my hearth, they came and removed the tile, put cement board down and then installed the tile and put a trim around the edge as it's higher than the previous installation. The hardwood floor we thought we would have to replace 7 boards, but after sanding, it's salvagable without replacing it. The carpet repairs were to some damage areas between rooms. I had pieces of new carpet from the original installation. They put in a new section and then used that part to replace some smaller spots.  All the repairs were done quickly and professionally.  They were very protective of my floors and put carpet padding under their tools.  They cleaned up quickly when done.  I would use them again for repairs or installation.
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"We originally did a report on this company when the work was performed. We rated this company all A's. About 6 months after the install, we noticed that a tile was cracked but we did not do anything about it. A year after the install, we called Tip Top Tile back to the house because we notice there were about 10 tiles cracked. He came to the house and very quickly indicated that it was not an installation problem that it was a problem with our tiles. He indicated that they were poor quality. He also stated that there was nothing more he could do. Bob never informed us when he was installing the tiles that they were of poor quality. Actually, he said they were average quality. If he would have indicated that they were poor quality, I would have purchased new tiles. Bob also never made us sign anything indicating that the tiles were poor quality and that he was not responsible if there was a problem down the road. Here we are three and a half years later and approximately 30 - 40 percent of our tiles are cracked.There are jagged edges and we have cut ourselves while cleaning the floor. It is very dangerous and the floor has to be replaced. We contacted other installers and each installer indicated Bob did a poor job because he did not put thin set down before he put the cement board down. Bob cut corners and we are now paying for it. The floor is still shifting due to the heating and cooling and the tiles are cracking. Average price to have my floor ripped up and a new floor installed is approximately 8,000 to 10,000. We contacted an attorney and discussed the case with him. The attorney agreed that corners were cut and that it was the fault of the installer. The only problem is that we only had two years to seek legal action and we were to late. If you use Tip Top Tile, please beware. We will not use him again."

"Carrie assisted in carpet selection; educated me about carpet differences and comparisons. Mike and associates installed the carpet beautifully. Carrie followed up the next day. A very positive experience. I highly recommend Burton carpet Shoppe."