
Serving Cloverdale, MI and surrounding areas
Approved
In business since 2010
Free estimates
Warranties offered
"My 1940's home has a flat roof over part of the first floor. This "feature" was apparently intended to provide a second-storey balcony, with access via a door from one of the upstairs bedrooms. Needless to say, the builders who originally constructed all the homes in my neighborhood must not have been from Michigan. In the 14 years I have lived in this house, we have replaced the flat roof no less than three times due to water leaks brought on by snow, ice, and typical Michigan weather. After the latest leak, I decided to try and fix the situation once and for all by having an angled roof built up in place of the flat roof.
After searching for a contractor, I selected Montell Construction based on Angie's List recommendations. After calling, I had a scheduled appointment with Chad McNew, one off the co-owners of Montell in fairly short order. Chad was very easy to work with, straightforward, and very helpful.
In order to install the angled roof, we determined it would be necessary to remove the existing access door, building up the resulting hole with a stud wall and a window. I also added a number of other items to the list of tasks as indicated above.
The biggest challenge with this project was that, as can be seen, it represented a number of semi-related tasks. Some of these tasks were completely independent, such as the install of the additional insulation. The remainder of the tasks had to be timed sequentially, and this is where the project stretched out. Because Montell relies on a number of different crews that each specialize in one area, those crews had to be scheduled separately, and, again, sequentially. So when weather caused a delay, it caused a stackup of scheduling issues. This situation was complicated by my family's vacation, work, and the need for some off the work to be done inside the house. This scheduling issue, which was circumstantial and largely beyond Montell's ability to control, was the only source of anxiety over the course of the project.
Each of the crews that performed the work were professional, courteous, and more than helpful. When there was an apparent mis-communication regarding the gutter routing, the team listened to my concern, worked with me, and made the desired adjustments.
While in a perfect world, the work would not have needed to stretch out as long as it did, I have been extremely satisfied with the work that was done. Everything was done with high-quality materials and to a high standard of workmanship. I would definitely use Montell again.
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