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"Job done efficiently and right."

"Air conditioner inspected and repaired."

"After two other electricians including the one that install the generator, was unable to fix the problem, This company was successful the first time out"

"Jonathan was prompt, professional and did a great job installing our mailbox. We will be using him again!"

"Smoothly and happy that I chose Universal Air Heating and Cooling for the conversion from oil to gas.. ."

"Dan was great from start to finish. Being new home owners he walked us through the options available to us and found the best door for our needs and budget. Dan’s work was top of the line. He took great care when installing the door and everything turned out even better than expected. We look forward to having Dan help us again, when it’s time for our next home project!"

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that needed to be performed, as well as a cost and time estimate to install these improvements. I appreciated being able to ask questions and have a positive and informed discussion about the issues. Dan is a very pleasant and knowledgeable "gentleman" who works very hard at explaining the tasks that needed to be performed. Dan is the one who made me believe in the Mark Group and it's ability to make these changes translate into energy savings.

When the work was scheduled to be performed, the installers were knowledgeable professionals, who showed up on time and worked long hours to get the work complete within the two date estimate.

The work was done with respect for my property and without undue interruptions. The installers were also very pleasant and informative.

Dave Condin was the final person who came to do quality control. He is an amazing and talented person. He is fun to talk with and seems to be the ultimate problem solver.

A week after the installation we are now facing a heat wave, and I can already see the benefits of this program. My house does not heat up because of the attic. The air conditioning runs less frequently, and the house seem far more comfortable.

The best part is that PEPCO agrees to a rebate off the cost of the installation. This makes the process and unbelievable bargain.

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"I signed the roof contract. The work was scheduled. About an hour prior to the worker arriving, I got a call from C asking for a deposit. I explained that no one told me a deposit was required. The contract also did not mention a deposit--even in the large amount of small print at the bottom. I refused to give the deposit and stated that once the work was done, and it was a job of just several hours, I would immediately pay the ENTIRE amount. C continued to insist on the deposit or she was going to cancel the job for the day. She called me back several times to argue her point. Finally I told her, if the worker does the job TODAY, you will get all of your money, but if you continue with this deposit nonsense I am done with you. I also told her that her behavior resulted in the company losing the gutter job. The worker arrived. He did a good job. I was very happy with his work. There would be an A rating, except for C's behavior. The contract stated that the company was keeping left-over material. The worker did not take it. I told them on the phone when I paid that it was available outside my garage. After 2 weeks I got rid of it. I hired this company because the estimator found all of the places where shingles were damaged, so good work there. Guys from two other companies wrote contracts that did not include all of the damage. They must not have look carefully. I could see the damage with binoculars. I don't understand why C had to create a problem where none existed. I always conduct business with a written contract. When you have a written contract, nothing outside the contract exists--there are no verbal add-ons. Do not want to deal with people who do not behave in a professional manner."

"My home is a 3- story Victorian with multiple rooflines and many steep angles. One contractor (an "A" on Angie's) looked at the house and said he wouldn't even bid because of the difficulty reaching all the spaces needing scraping and painting. Wesley, however, did the job -- neatly, promptly, and even suggested some improvements that added little cost but greatly enhanced the final look. Highly professional, inspired total confidence.
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"Excellent work, as always! This was the first she-shed on Dan's resume but I found out he will be doing a second one soon. Dan installed shiplap on all four walls and the ceiling and painted the walls (soft green) and ceiling (soft yellow). Tyles as usual also worked alongside his dad."