Get matched with top oven or stovetop repair or service pros in Colmar, PA

"Outstanding. James was patient, thorough, helped me find the problem, and walked me through how to fix it! I spent a total of $35 to fix a problem that I didn't know how to fix. It would have cost so much more to bring in a repair pro. I like fixing things myself but don't always know how or what the issue is. From now on, I'm calling Neli Virtual Appliance Repair!"

"I really appreciate this company and how helpful they were throughout the whole process. The lady was cheerful and communicative on the phone. The tech was timely, friendly, and kept me informed when he was on his way. I?ll definitely be calling them again for any future appliance repairs!"

"Wonderful customer service and excellent communication! I would definitely recommend Mike to all my friends and family."

"This job was to resolve the ignitors switch from firing constantly after water spilled over on a gas cooktop. I diagnosed the part and provided the cooktop model number and information on the initial call. Overall the company was responsive and finished the job OK. But I had issues with the time it took. I had to wait over a week for the part to come in. The technician said it might be hard to remove the burner tops on my gas cooktop since it was old. He waited until the part I needed came in and then came out only to find that one of the four burners he couldn't unscrew. So he said he would have to cut it out and order that part. So I had to wait another four days. It only took a few minutes to remove all the burner parts. The point is , he should have done that first to verify they would all come off to avoid the extra trip and wait time. Also, it turns out he couldn't remove the old burner unit because the gas tube couldn't be disconnected without cutting. So rather than install a new complete burner he said we could use the old one but it might be loose since one of the two screws could only be used. This turned out that it didn't matter anyway. So I wasn't charged for that part but had to wait another 4 or 5 days to get my cooktop repaired. There should have only been two visits instead of three. I'll admit this was 20-20 hindsight. The other thing I didn't like was a 28% markup on the ignitor harness part that I needed. I talked to the owner and she said that's what they normally charge. This is apparently true for all repair companies (some charge way more markup) and why it might be better to hire a handyman. They also won't install a lower cost part but only one from the manufacturer. So bottom-line is it cost me $302 to install a $92 part and over two weeks. The technician was OK, pleasant and knowledgeable , but I just thought that the cost and time was a lot for what I thought was a fairly simple job. I would like to see some info about contractors for value for money. in these review. I can accept a reasonable markup and reasonable cost for a repair. People's comments here and in things like Angie's list seem to always focus on how polite the people are or how timely and not so much on actual cost of the job."

"A representative called immediately. Someone made arrangements to come and diagnose the problem promptly, and got the work done within the next couple of days. Excellent service, prompt, and friendly."

"Great service, I called and they were onsite same day to repair our GE fridge. The man who came knew his stuff (he was a 'fridge whisperer'!), was well presented, courteous and was in and out of our house in under an hour with the fridge repaired on the spot! Couldn't ask for better. :) My only complaint is that I was charged over $400 to replace a $90 part (I checked the manufacturer's website). Over $300 for less than an hour of labor - that seems a little over the top!"

"Very professional. Had to order part for microwave. Scheduled repair when it came in"

"I called at about noon for an appointment. They said appointment would be Monday or Tuesday. They called back about an hour later and said someone could be there by 3pm. I accepted. They arrived on time. The tech was clean and personable. He diagnosed the trouble in minutes and explained the situation. He said he needed to order parts and asked for a deposit which I gave him. About 2 minutes later he said one of his colleagues had the part and would be here in 15 minutes, it was. He repaired the appliance, cleaned up the mess and swept the floor afterwards. I paid the bill and he left. Over all it was a professional experience and the appliance is working within established parameters. I would hire them again."

"Contacted the company on one of the hot days of this summer, scheduling was easy and they made appointment the next morning. The crew was very professional and took their time to explain the issue and the way how the repair was competed. Great experience and will hire again."

"It took several visits from various technicians and finally the owner of the company to figure out where the new thermostat (#3) could go. They said they couldn't repair the portable one (#2) I'd been using. I wanted the new one to go in the living room where the original one was, but they said it was going to be a problem to wire it there. I reluctantly agreed to have the new thermostat put it in the kitchen, which is not as convenient. The technicians and the owner were very polite and respectful. I was given a discount as compensation for the problems. I have an annual contract with Scott, and I have generally been pleased with their service. They can be counted on to come promptly, be polite, and clean up afterwards. I can't evaluate their price, as I didn't do comparison shopping."