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"I am an Angi's List Premium member, and I gave them a ONE star because customers need to know how this company estimates service work for your home. I needed work on my natural gas griddle. I knew exactly what needed to be done, but I myself could not do it because I was having cataract surgery, and my doctor told me to hire out, so I did. When Cottrell's two men came for the initial review, I showed them exactly how to do it, having seen the manufacturer's instructional video for this job. Both technicians agreed that the time needed to do this job was approximately 1 hour to no more than 75 minutes, but one said, "We'll put in for a two hour window." On the day of the job, it took ONLY 45 minutes; however, the bill stayed the same. I was charged for TWO FULL HOURS of labor. On this specific job, their labor amounted to $466 AN HOUR. When I talked to their service rep, it was explained, "We charge by the task." PLEASE BEWARE OF THEIR ESTIMATES! THEIR ESTIMATES WILL BE YOUR BILL! "

"This company was fast and responsive to my questions. I look forward to experiencing heat in my house!"

"I’ve been a customer for about 2 years and I won’t use anyone else. They’re professional, responsive and fair. I also appreciate that they don’t try to upsell and honestly and candidly let you know what you need. Would absolutely recommend."

"the tech was very good and there very respectful and polite"

"Repaired heater and restored my faith in mankind Thank you"

"Outstanding work quality. Clean install, professional service, and everything works perfectly. Highly recommend."

Since 1995, Cottrell & Co., Inc. has been providing expert plumbing repair, heating repair, air conditioning repair and drain cleaning service to homeowners and businesses in Columbia, Lexington, and beyond. We're known as the only service company you want in your home. We service residential and commercial buildings all over the Midlands. Our Master Plumbers and NATE Certified HVAC specialists are hand-picked and expertly trained to provide you with the finest plumbing, heating and air service and installations. When you need it done right, you need a Master Plumber or a NATE Certified HVAC Specialist. Call Cottrell & Co!

"The rep from the company did not have all of the necessary equipment to do the job. He ask to use our wet vac and towels. After 20 min. he said could not repair the job and charged me $342."

We pride our company on reliability, great communication, integrity, and quality work. Our top priority is customer satisfaction and will go the extra mile. We are experts in our trade and will work with you from conception to competition. We strive in making all clients, repeat clients. \n\nCall us today you'll be relieved you did. \n\nThank you