Get matched with top septic tank cleaning or pump out pros in Concord, NC

"Coming from a big city like New York I didn’t know much about septic systems. So it was all knew to me. I started to have water coming up in the yard. I noticed that it had a foul smell and a small puddle in the back yard. I contacted a buddy of mine who has a septic tank at his home. He told me to contact a company he used about a month ago. NC septic and pump specialist. He told me that they did a drain field line job for him and that it was awesome. So I called and made an appointment. It was a 9-11 am appointment and they showed up at about 9:30 and even called 30 min before they showed up. He arrived and introduced himself as Gage Martin the owner. I advised him that he came highly recommend by a good friend of mine. I took him to the area that had the puddle . He advised me that it would have to be pumped out and he can let me know more after. After pumping it down he advised me that the tank was in bad shape and should be all the cracks and route’s growing with in the tank. I could see that it was just rotting away. I advised Mr Martin that i was not to up on septic systems. He took his time and explained everything to me step by step. The way it works, what not to put in the tank, how the system actually operates. I asked him to quote me a price for a new tank. He had his office contact me with a quote with in an hour. and pictures of the inside and outside of the tank as well as all the damage to the tank. Also gave me the information needed to contact the people in the city and county to begin the process for the install. Even Help me with obtaining a permit to do the work. The work took about 2 days after I received the permit. I have a new tank and my system is running great. Thank you Gage for going above and beyond. For taking the time to explain all the moving parts of a septic system. Letting me know what to look out for and what not to put inside the tank. He even put me on a yearly check up. They will send me an email and remind me when it’s time to get my tank pumped. Thank you NC Septic & Pump Specialist for making my septic experience not so crappy. Lol."

"He over charged me. I paid 1500.00 for my septic tank to be cleaned out and rejuvenated it, as he called it. He quoted over the phone 400.00, so I expected to pay 600.00. When he got here he started to tell me about an easier way to find my septic tank for next time. He was going to add risers for me. He said the price of that was 2800.00 I was like I ca not afford that, so maybe another time. He told me he would charge me 1500,00 to do the whole job. He said he would give me a first responders discount, I told him I work in the Emergency Department at a hospital, plus I was still in my uniform when I met him, I had just gotten off of work. He said that he counts that as a first responder. Then, he said he would give me a first time customers discount and the total went from 2800.00 to 1500.00 but I had a water line directly over the tank and he could not do the risers, but he still charged me 1500.00. I felt like I was ripped off! It had to be cleaned out and I just wanted to get it done so that I could shower and go to sleep. He came out on a Monday morning a little after 9am. It was not a holiday or weekend. He did not do any extra work that would have cost 1500.00. I was confused and just paid him. Even though I felt like he was ripping me off. He did clean out all the materials inside of my septic tank. He was friendly and explained how the septic tank worked. I still feel like I triple paid for a job."

"MKB Plumbing came right over as soon as we called. Michael, the owner, went over and unclogged the toilet very quickly, and had everything running as needed. Very professional and kind, did a good job!"

"We needed an urgent pumping out of a Septic Tank. Rooter Express/Michael responded quickly and where honest and reasonable."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"I called All Pro Enviro on 10-28-24 to schedule a pump out of my grinder pump. I spoke with Cameron and he got me on the schedule quickly. I had actually called a couple of other companies before I reached out to All Pro Enviro. The other companies quoted a higher rate and couldn't add me to the schedule until a week out...even a company that advertised "next day service" said they didn't have availability until 10 days out. That didn't sound like "next day" to me. But anyway, on the scheduled pump-out day with All Pro Enviro, Chris arrived and was very professional and respectful, asking where he would be able to drag his hose so that he wasn't encroaching on the neighbor's lawn. Once he started pumping, he brought me back over so that I could get a look at what was going on down in the tank. He also showed me where there was a consistent drip that was occurring, and he gave me some advice on what to do. He was so cool. After I thanked him he said to me "I just try to help people...I love what I do". Now that was a first! I've had this grinder pump cleaned out a number of times over the past 2 years and NEVER have I come across someone with such a great attitude about what they were doing. Leaving this review is one of the easiest things that I've had to do in a while. My advice to anyone looking for a company to do septic pump outs or any other plumbing, you cannot go wrong by reaching out to All Pro Enviro!"

"Ryan and Cliff arrived on time and worked quickly and efficiently. They were able to troubleshoot the digging up of the tank lids, which in some areas are covered with patio brick. They excavated the lids in such a way that minimized the removal of bricks, which I greatly appreciated. As the first time owner of a house with a septic system, Ryan and Cliff were also very helpful in giving me options to help make future service quicker and more cost effective. (And with less mess.) They were also able to provide estimated pricing for future work up front. Another big plus for me is that Ryan and Cliff were comfortable with me being around while they did the work, which allowed me to get a better understanding of the current condition of my septic tank, how it works, and what to watch out for."

"The plumber did not touch any plumbing. He just looked everything and decided the system is ok"