Get matched with top pipe repairers in Concord, NH

"Chris was absolutely excellent. He provided friendly and professional service in a timely manner as well! He came to install a circulator pump on our boiler and will definitely be calling him again for all our future plumbing needs. 5stars all the way!"

"We chose Superior Kitchens to completely remodel our kitchen (finished in 2015) because of their high rating, professionalism in providing a complete quote, and examples of their beautiful floor design work. They were not the cheapest vendor we considered, but remember that old saying: you get what you pay for. Superior provided excellent project management: costs controlled carefully, schedule maintained despite inevitable delays by unforeseen hiccups (supplier delays, sub-flooring needed replacement, etc.), and addressed any questions/quality issues/changes requested by the fussy home owner (me) after the project began. All the members of their team, and the subcontractors (plumbers, electricians, painters) involved in the project were responsible and pleasant. Our friends love our new kitchen, and our most comment compliments concern the fantastic flooring design. After the job ended, we asked them to quote and replace all the vinyl flooring in the kids’ bathrooms, our mudroom hallway, and laundry room, as well as update a small bathroom. Their prices for these jobs were extremely reasonable. I highly recommend them to any homeowner who wants to remodel, and would hire these wonderful people again. And again."

"The water heater replacement went really well but they haven’t called me when I wanted more services.  They went above and beyond to make it elevated in case my basement flooded again.  Two or three people came out."

"After the tech finished with the boiler I called his attention to a suspicious accumulation of blue copper deposit on one of our heating zone pipes above the boiler. Because the boiler had been installed only two years earlier it didn't seem right.  The problem was traced to the hot water pipe coming from the water heater:  a pinhole leak in that pipe traveled back down the inside of the foam insulating jacket to drip onto the heating zone pipe below and leave the deposit.
The tech cut the pipe at the site of the leak and "sweated" a short patch in place to stop the leak and fix the problem in a short time.
This unscheduled repair was timely and effective.  That's where the extra $280 above the Angie's price came from.
I am clearly too old.  I have lost track of what plumbing work costs in 2013-14 (and unfortunately needs to cost to run an effective plumbing company).  Note: My N/A on price, above, refers to the boiler cleaning charge only.  The actual total was the $350 shown.

Note: I've edited this review to correct the original price shown.   The added work cost $280 not the $230 I  entered from memory."

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"Flash Painters was able to work within our budget and was very respectful of our facility all the while providing A+ service. The crew that came here was great and it was a pleasure working with Priscilla and her crew. I HIGHLY recommend Flash Painters to anyone they are AWESOME!"

"When the granite was initially installed, they had cut the holes the wrong size for the faucet and had to come back out the following week with a new piece of granite. However, because it was their mistake, they were able to come to the house after 5 pm so that I didn't have to miss work again for the installation. They did a beautiful job and I was happy with the finished product."

"> I started working with Bay State Company in Jan. 2018, due to a big storm that caused a pipe to burst and cause damage to the whole house. I was in shock and devastated at the extent of the major damage and repair needed. > > Ray was the general contractor for my project. Ray is very knowledgeable, experienced and professional. He explained the whole process clearly, provided an accurate estimate and kept me informed through the process. He can be trusted, with even my insurance adjuster telling me that Ray is a good GC and that I was in good hands. > > David, the Project manager, is a good guy who is always willing to go the extra mile required to help and to make sure the job was done correctly and beautifully. Throughout the project, he was always there to lend his knowledge, experience, advice, guidance, had helping me every step the way. I really appreciate David's help and am very grateful for him. > > Marcio was able to fix pretty much everything in the house and always provided excellent ideas. I trust him 100% percent. The kitchen and the bathroom that he did are like pieces of art and I am enjoying them every day. > > Jonathan is a great electrician, always had smile on his face and is a very hard working guy. He was very professional and provided great service. > > Yuri, the another project manager, who is a nice guy and was also very helpful and ensured things were on the right track. > > I enjoyed my experience working with the great team of Bay State. I highly and strongly recommend them for any building needs that you have. They will definitely do an amazing job for you, as they did for me. > > Sincerely, > Judy Wang --"

"We also took the opportunity to upgrade the kitchen lighting and back splash. Ivaldo and his son, Angelo (who did the work) did a great job pricing the job and even had an electrician they worked with do the lighting installation. Very nice and professional people and we would most certainly call on them again for other jobs we have planned at our house. It's comforting to know that there are still honest service people out there!
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"Brian is very responsive, easy to get ahold of, and if it's an emergency, makes a real effort to get there ASAP. In all cases, he made sure the problem was fixed before he left."