Get matched with top fridge, freezer or ice maker repair or service pros in Conway, SC

"Shane came early because I had a doctor's appointment and was able to get the refrigerator repaired. "

"I was put in touch with a technician named Tom. He was able to help me diagnose the issue with the bake igniter in my gas oven, during a remote video call. Tom sent me a link for the replacement part and explained how to install it. He even gave me a helpful tip for how to clean my oven’s glass window. I was able to replace the part easily using Tom’s instructions. I am very satisfied with the repair and with the help I got from Tom."

"Repairman was helpful and knowledgeable about the repair to my refrigerator. He gave me all of the information I needed. Made helpful suggestions and ultimately resolved the issue. I would call for any repair work again. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Great. He gave me a rough estimate over the phone if it was a standard repair and scheduled immediately for 2 days out. I called around to see if I could get someone sooner and no one could do it even with emergency fees and most charged a trip fee to even come do an estimate and not applied towards the work. I called back to confirm my appointment. He finished a job early and called to see if he could come a day earlier and took care of the pipe. He was straight forward with the information and costs and parts and charged a fair price with no extra fees or nonsense. I appreciated his work and promptness and consideration. I would definitely use him again!"

"these guys are dishonest cheats. signed a invoice for $400 and they submitted to Visa for $650. Would not return my calls. Dont do business with Roto-Rooter."

"Best appliance repair experience I have ever had. Mr. Jeff came to my home within 30 minutes of my speaking to their office, and fixed my 14-year-old dryer quickly; I was expecting a high charge from my past experiences with appliance repair, but it was under $100. Mr. Jeff was very personable and respectful, and explained the problem to me clearly. I will use them from now on with all appliance repairs."

"It went very well. Repairs were completed quickly and expertly."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"We had a really good experience. Our A/C went out on the hottest day of the year (102 degrees). When we called, they indicated they were very busy, but we got a return call within one hour from their repair person who showed up 15 minutes after the call. He found two problems with the system, had the parts with him and completed the repair in 30 minutes. Also provided a lot of good information on the current status of our system and possible replacement options. He was able to initiate an annual contract which reduced the pricing on the service call by 10% on the spot. He did not try to sell us on any higher cost work or products. We appreciated his professionalism and the fast response time - this was timely, effective work at a reasonable price."