Best Building Supplies LLC
Best Building Supplies LLC
Quality Granite Outlet has been in business since 2008 and offers a wide range of services and products for both your residential and commercial projects. Quality Granite Outlet specializes in the fabrication and installation of granite, marble, soapstone, quartzite, slate, and quartz. We also provide kitchen cabinets, tile back splash, stainless steel sinks, and more. We offer competitive pricing, as well as a very rapid turnaround time for installation. We offer a two year limited warranty on all of our installations. At Quality Granite Outlet we strive to make the process of your project easier for you. Our knowledgeable and friendly staff will guide you through the process step by step. Quality Granite Outlet provides clients with top quality products, installation and customer service... Contact us for a free quote!
"Recently engaged Quality Granite Outlet for Quartz Countertop and Backslash in our kitchen renovation, including a waterfall edge peninsula. I have been holding off to post this review because I was hoping things would turnaround, but feel obligated to warn other people. First, there were numerous issues with the installation. The measurements must have been wrong and the installers did a poor job. One part of the overhang is like a half inch longer than the rest of the overhang. The backsplash was cut improperly and doesn't go to the edge of our window. There were numerous stains on the quartz and underside of the waterfall. The way the cuts were made the veining doesn't flow throughout. The spacing behind the backsplash is large. They completely failed to caulk parts of the backsplash and peninsula leaving huge gaps. They did send someone out to remedy some of the issues, but once quartz is cut there isn't that much you can do for mistakes in measurements and/or cutting. This person told me that you cannot expect it to be perfect and said the overhang didn't look that noticeable now that the stove was installed to hide it. Now as the final straw, we have had the quartz for less than two months (three weeks of which we were on vacation and didn't use the kitchen at all), and the edge cracked by simply bumping it. I called to request a repair, as I presume there was some issue with the way the installers cut or finished the edge to make it that easy to chip. The response from Quality Granite is they are going to charge me $200.00 for a repair of brand new countertops. This is unacceptable to me. I would not recommend this company at all. If I could afford to rip out the entire backsplash and just tile it, I would at this point. It will never look right. When you spend this kind of money, you should get what you ask for. I am now going to have to hire someone else to fix the chip in my brand new countertop, as I refuse to pay this company another dime. If I could give them less than one star, I would. Find someone else."
Chelsea M on October 2021
Quality Granite Outlet has been in business since 2008 and offers a wide range of services and products for both your residential and commercial projects. Quality Granite Outlet specializes in the fabrication and installation of granite, marble, soapstone, quartzite, slate, and quartz. We also provide kitchen cabinets, tile back splash, stainless steel sinks, and more. We offer competitive pricing, as well as a very rapid turnaround time for installation. We offer a two year limited warranty on all of our installations. At Quality Granite Outlet we strive to make the process of your project easier for you. Our knowledgeable and friendly staff will guide you through the process step by step. Quality Granite Outlet provides clients with top quality products, installation and customer service... Contact us for a free quote!
"Recently engaged Quality Granite Outlet for Quartz Countertop and Backslash in our kitchen renovation, including a waterfall edge peninsula. I have been holding off to post this review because I was hoping things would turnaround, but feel obligated to warn other people. First, there were numerous issues with the installation. The measurements must have been wrong and the installers did a poor job. One part of the overhang is like a half inch longer than the rest of the overhang. The backsplash was cut improperly and doesn't go to the edge of our window. There were numerous stains on the quartz and underside of the waterfall. The way the cuts were made the veining doesn't flow throughout. The spacing behind the backsplash is large. They completely failed to caulk parts of the backsplash and peninsula leaving huge gaps. They did send someone out to remedy some of the issues, but once quartz is cut there isn't that much you can do for mistakes in measurements and/or cutting. This person told me that you cannot expect it to be perfect and said the overhang didn't look that noticeable now that the stove was installed to hide it. Now as the final straw, we have had the quartz for less than two months (three weeks of which we were on vacation and didn't use the kitchen at all), and the edge cracked by simply bumping it. I called to request a repair, as I presume there was some issue with the way the installers cut or finished the edge to make it that easy to chip. The response from Quality Granite is they are going to charge me $200.00 for a repair of brand new countertops. This is unacceptable to me. I would not recommend this company at all. If I could afford to rip out the entire backsplash and just tile it, I would at this point. It will never look right. When you spend this kind of money, you should get what you ask for. I am now going to have to hire someone else to fix the chip in my brand new countertop, as I refuse to pay this company another dime. If I could give them less than one star, I would. Find someone else."
Chelsea M on October 2021
