
Serving Cottage Grove, MN and surrounding areas
Approved
In business since 1998
Free estimates
Warranties offered
"The designer came out and looked at our space and existing decor, listened to what I thought wanted and showed me options. We selected what we wanted and they ordered it. They contacted me when everything was in and arrived promptly to install the fireplace. The installers were professional, put down clothes everywhere to protect carpet and furniture and were efficient. The city inspector came and then they came back to install the mantel. The supplier had stopped carrying the marble we had ordered and has substituted something else. We told Carter Custom we didn't want limestone but really wanted a light colored marble. They found us another supplier, took out the limestone and went to install the marble. The main floor piece had cracked during shipping. They got us another piece and finally we got it all installed. The installer showed me how to use the remote control and how to manually over ride in case of a power failure. He also went through basic maintenance. I really appreciated all the communication as the supplier problems were sorted out. I always knew exactly what was going on and what the current status was. Everyone was friendly, helpful and professional and overall we had a great experience. The price quoted and paid was considerably less than other suppliers for essentially the same product and the people were considerably more helpful. Overall I highly recommend them!"





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