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"EXCELLENT! We search around for the best price and found it at R&S Flooring in Hoover. But we also found the service to be beyond excellent Rachael, the floor manager, and her husband, Andrew, the field manager, were wonderful. They quickly bonded with us, and we knew we could count on them to make everything "right". They are honest and transparent. You feel comfortable and confident that everything will be done to your satisfaction. And our floors look fantastic!!! We would purchase from them again and again. Oh, the installers were polite, diligent, and cleaned up our house before they left. They carefully removed all furniture, undid the beds, and then put padding on all items before they returned the furniture in all rooms. The installers treated our furniture as if it were theirs"

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."

"It went very well. The purchase was easy and the machines were available when quoted. The delivery was on time. The installation proceeded without a hitch, even though the installation site is up three flights of stairs and into a very cramped nook. The installers were absolutely great! <br />"

"Very well, he explained everything very well and professionally."

"Scheduled the service in advance for a morning I was off work. Waited at home before doing other errands. Did not show up, and when I called the company said none of their workers came in that day. I was frustrated as I had put off doing other things to wait for them, and the dryer was not drying well. Eventually the owner called me and came out himself that afternoon. He still charged full price, but from what I could tell did a good job."

Hi, I'm Randy Smalley, owner of Randy Smalley Floor and Tile. I have been providing quality flooring to the Tuscaloosa area for over 35 years. I would personally like to thank you for visiting our website, and giving me the opportunity to handle your

"Excellently.  John was totally professional and did everything he said--and within budget and on time.  He is friendly, courteous, and professional.  I highly recommend him. <br /> Here is the real bottom-line:  John did a number of different jobs, including repairing a door that was leaking, for $3000.  Earlier, I had had a Lowe's representative look at the door;  he informed me the door was beyond repair and offered to sell and install a new one for $14,000!!!!    I'll go with Mr. Clean every time!!! <br /> Additionally, when I was having a leakage problem prior to the door being fixed--and it was delaying installation of a floor I had purchased, John made a special trip to my house on Saturday morning just to help out.  Now that's service!!"

" Project manager, Scott Lamareoux, is outstanding and honest. I would NOT use this provider unless he is the manager - and I know what subcontractor I would insist on them using, too.  <br> <br>The roofing job was led by a subcontractor, Philip Lucas, and was nothing short of superior. I learned later, from another company that also uses Mr Lucas, that he has an outstanding reputation installing metal roofs and that I could have saved a bundle (about $2500) getting him through this other contractor. (Mr Lucas only works as a subcontractor so you have to ask for him specifically.) <br> <br>The conversion of my detached garage was a near disaster (though it ended satisfactorily). The estimate was about $2800 more than a competitor's estimate, but because we knew the Picket family through a church connection, we went with them. Pickett has no real direct labor employees, evidently, and everyone they use is whoever costs the less to do a project. (I believe in capitalism and have no problem with this so long as the work is done correctly.) The project was supposed to be four weeks with a handshake to try to get it done in three weeks before a holiday. The first subcontractor didn't order enough concrete and didn't prep the structure appropriately (and as agreed in the estimate) to where even I knew it was going to flood with any rain.  When I tried to suspend the project to get someone to come out and look at my concern, someone (other than Scott) from Pickett came out and said it'd be fine - but as predicted, the day after they "finished" the first time (4 weeks), it rained and the whole place flooded. With no way to drain, mold started right away. After three or four attempts to "save" the work done and fend off more flooding from rain, Scott came out and suggested French drains. A group came out and dug a ditch and put gravel in - not exactly a French drain. So, of course, it flooded again.  With a suggestion to try a deeper (real) French drain, I said no because I knew that wouldn't work long term. I insisted they build a barrier wall or build up the floor to an appropriate height. Scott thought the barrier wall was the best option, but I was charged extra for it. Who was the "A Team" they called in to fix it all? Mr. Lucas and his son who during this time had put on our roof. If he'd been the subcontractor on the detached garage conversion from the start, I'm convinced there would have been no problems. There were other little things that made the whole project stressful. Now, had I not realized and trusted that Scott was a "man of his word," which he is, I just don't believe it would have ever been resolved satisfactorily. In the end, a 3-4 week project was complete in just over 3 months. <br> <br>in the end, it all worked out and I have a new office, but it wasn't, by any stretch of the imagination, a smooth experience. <br> <br> <br> <br> <br>"