Get matched with top sump pump repair or replacers in Covington, IN

"Great! IFS installed sump pumps and encapsulated our crawlspace. Always timely when sumps need attention, techs are informative with progress and details, happy to answer questions. Pleasant office staff."

"Came a day early to get my water repaired great friendly people"

"Home Advisor is not User Friendly to do initial reviews prior to the work being done. THE WORK HAS NOT BEEN STARTED YET ON THIS REVIEW. I RATE Advance Restoration a 5 STAR INITIALLY based on their communication and responsiveness, and will add/delete to this review once the work has been completed. Marty has been great, so far! Discharge may cost more, and I will evaluate in detail after the work is done. I am an older senior and my husband is 18 years older than me. Since I am more familiar with houses, issues and know how to ask many questions, I handle issues that arise. When I saw a little water weeping into our unfinished basement concrete block and onto the floor a little, I decided to call and get estimates for waterproofing companies. Our home is a ranch built in 1968. I was looking for bids for a partial system and open to recommendations for our basement floor as our full south wall and 2 feet on either side are done already. Several from Angie's list responded quickly within 1 or 2 days. Five or six, I believe, were interested. Two were unknown to me and not considered. I received estimates from 2 well-known bigger companies, 2 bids from better known (I think) companies, and 1 bid from an individual. One of those, though, the inspector was sick, so it took 3 business days (and a weekend) to receive an estimate. The company that I chose and impressed me through Angie's (Pop-List Company) was Marty of Advanced Restoration Waterproofing, who responded same day. We also communicated the next day, and he came out the following day. Marty listened to me, and we discussed our immediate needs, not more or less. He spent a lot of time with me. On the third after after contacting Angie's List, he gave me an email proposal, their company pledges, Certificate of Liability, and many references. I called a couple of them. One of them said that two others in his neighborhood used Advanced Restoration and were very happy. Those I called were happy customers. Once I received his proposal, and I had my wits more in line to concentrate on all the information that I had received, I reviewed his proposal later. Marty, Advanced Restoration was so responsive to my questions, as another I was interested in. But, Marty is confident in what his company does, and he recommended I call Mike Bird, the owner, who would explain any questions to me, and for me to go to their website to review photos, etc. OMGosh, they have so many pictures on there, you surely will find all the things you want to see about the job they are going to do for you! I could not find those kinds of pictures on some other companies websites! He priced us on 25 lineal feet of french drain, sump pump (5 year ltd. warranty) with a battery backup, and sump pit basin with up to 15-20 feet discharge piping, etc. Well, after looking at pictures and several questions, he offered to come out again, and we discussed everything in detail and to answers any remaining questions, and discharge options. While we were talking I decided that I needed more lineal feet. Marty revised the proposal, the price was good, I signed a contract and paid deposit to them to do the work. Based on Marty and Advanced Restoration's RESPONSIVENESS and COMMUNICATION, I would give them a Five (5) Star rating.. Well, that is it for this beginning review. I will have to update this review once the project is done."

"My sump pump was stuck on and running so I called the plumbers. They had it turned off and replaced the switch or wiring in the one day they were here. They were quick polite and well rounded. 5 out of 5 service all around."

"Our service tech, JeremyAngel, was fabulous. He was friendly and respectful of property, and toward us. His customer service skills are more than 5 star. He was patient with my many questions, explained things to our understanding, explaining the work that needed to be completed and any options that were available. While I am sure he had several appointments today, he never made us feel rushed to make a decision about the repairs. We have used ARS for several years, we are always pleased with their work. The next time we require their services, we will ask if Jeremy is available to perform those services for us. I would recommend them to anyone who has need for their services."

"I definitely recommend Pickett’s for any repair or maintenance you need. Came out the same day I called, professional, courteous and thorough. Thank you Pickett’s!"

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!

"This was the first time I had used their services. They showed up when they said they would, did not make a big mess, cleaned up and then left. Everything is A-o.k. I had to call them back because the sump pump I felt was going off too often. I tired calling about this problem several times but they waited 3 weeks until the manager finally called me back. They came back out and told me that everything was running okay. The dehumidifier they installed had a water level too low and was unable to drain properly. From my suggestion they put up two by four blocks to solve this problem. I still don’t think that it’s draining properly. The guys that came out didn’t seem to have good answers to the questions that I asked. I’m going to call them up to see if they can send out more knowledgeable workers."

"They have been out for the electrical. They have been out for the pool. They have been out for the sump pump. Its the fee for the service call. We have used them for the last 3 years. If you have an appliance that you think needs replaced they will not replace it they will repair it to death. They are very responsive. Some of the people they send out are great, some are okay."