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"Excellent service Kevin the owner was very responsive. Don came to house quickly & responded with quick promptly. Roe & Tony did the mold remediation. They demonstrated competence & professionalism."

"As reported by my friend, the actual user, she was thrilled that they were able to lift so much filth and staining out of the grout. It's not in 'like new' condition but really I don't think that was possible.
I saw it and can attest that it was a very good job on a very tough job.
As reported by her, the team was prompt and didn't delay; very professional.
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"Went well. The job was done professionally. Drop cloths were used through the house."

"The 2 men that were sent to perform the service were friendly and professional.  They were on time and I received a reminder phone call the day before.  However, the wait time for an open appointment was about 3 months. I called in October and they scheduled me for January, but I was in no rush so I scheduled.  I opted to have the additional service of cleaning and tuning up my furnace motor, which seemed to be in rough shape (result of not changing filter often enough), and applying the disinfectant solution and spray since the additional cost for these services seemed fair.  (My ducts were not cleaned for over 10 years and I saw for myself the condition of the motor.)  I in no way felt pressured or like I was getting a "hard sell".
I purchased the $88 deal on Angie's List, which I admit makes the total cost seem like a huge mark up.  However, after subtracting the additional work I had performed, the total cost was in line or a bit lower than other quotes I received or found online for duct and dryer vent cleaning.  I also noted the writing on the deal that stated there would be an additional cost for more than one main line and return (I have 2 main lines and 4 returns), so I was not shocked by the price. I think disclosing an approximate price for these additional parts would satisfy a lot of the complaints I have read.
One problem I had was with the dryer vent cleaning.  After the service was performed, I noticed my clothes were still wet after going through the dryer.  I took the line apart myself and pulled out handfuls of lint.  I called to report this because I was afraid of the fire hazard and just wanted some assurance that the other work was not faulty.  The response I got from the receptionist was not great. I was offered a refund for dryer vent cleaning (~$30) or for someone to come back, but no apology or desire to make sure the other work was done right.  Luckily, the owner was in the office.  He got on the phone and was excellent.  He promised to come by the next day (a Saturday) and check all work.  He arrived as promised, inspected and took pictures of the air ducts and gave the dryer vent a second look (apparently I did not remove all the lint when I took it apart, so he made sure it was done right).  Honestly, he saved this review.  I would use this company again because I know if a mistake is made, they will make it right (despite some of the bumps mentioned).
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"David has expertise to continue forward with our claims for water damage from wind, rain and ice on residential and business properties. He is an excellent resource to handle insurance companies that only see problems as “ not their problems “! He advocates for clients who are consumed with difficult coverage issues. I would recommend him highly."

"BioClean does excellent work. They got us scheduled quickly and they were able to design a solution that made sense for the issue that we had rather than taking a one-size-fits all approach. They use excellent natural products that are effective and safe for the environment and people and pets. The mold is enough of an issue without adding harmful chemicals to the mix. The work was done quickly and professionally. The areas of our basement that Bioclean treated look better than ever. I highly recommend Bioclean if you have, or think you have, any mold issues in your house."

"I am very pleased with Mr. L'Heroux's services.  I called him after some water damage appeared in the roof, being under pressure due to another storm coming. He came over that day, examined the roof, and took corrective action.
When I had an another water issue later on after a nasty snow/ice/rain storm, he came over free of charge to examine the roof again. I believe this may have been due to an ice dam and faulty roof contruction, which has nothing to do with this contractor. I have not seen any leaks since.
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"They were very nice to work with and they took care of the water damage and potential mold."

"It went very well.  The work was performed in a professional and timely manner.  I feel I got the most bang for my buck in terms of degree of home renovations."

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This was a $99 big deal purchase. They did a decent job of cleaning out the dryer. They came on time and were professional. I think they were more interested in getting us to purchase the larger air vent and duct cleaning package which is not something we were interested in. They came out within a week or two weeks after I bought the deal. They certainly responded pretty quickly to schedule the service. They were certainly reliable and punctual. When they looked at our dryer, I am not sure exactly what it meant but they said they couldn't clean the duct exactly the way they were supposed to so they went outside and vacuumed it from there. The price was reasonable but probably I would have done better if I had looked around.

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