Get matched with top carpet installers in Crete, IL

"I appreciated their quick responses and were very knowledgeable and easy to work with. They were willing to come out right away for an estimate. It was a small job and they did an incredible job. I could not be happier with the process and end result. The floor looks amazing now after they replaced and refinished several planks. I thought I might be charged inappropriately for a smaller job but feel that the price was fair. I would definitely use them again and recommend them to anyone who needs their hardwood floors repaired/refinished."

"They did an amazing job with helping me select the right carpet and made it so efficient to come right to my home to choose. They even informed me of credit opportunities to help me pay for it. I also appreciated how quickly and efficiently the work was done. Top-notch carpet and work!"

"Excellent! I would use them again. I will use them again!"

"GREAT! Roman did a great job of stretching living room carpet."

"I had the carpeting replaced in one of the bedrooms. Expo sent me sample photos of carpets by email so I could choose a carpet over the phone. Dina, the salesperson, was very helpful. The installer was terrific. He got there right on time and took out the old carpeting and hauled it away and then installed the new carpet in two hours.It looks beautiful. I'm really pleased with the service I got. I have used Expo several times before and I wouldn't hesitate to recommend them to anyone."

"It went perfectly. Knowledgeable and reliable company. The floors look absolutely stunning. Our house is 120 years old and there were repair challenges that were quickly taken care of. I highly recommend!"

"Jake and team did a great job! They did what they said they would do, when they said and the final product was great! Thanks Jake!"

"Ed Eichele has stated to us that he stands by his work and that he will do whatever it takes, that they are accommodating, open and transparent. Beware, Ed knows all the right things to say, just don’t believe any of it. Following are the issues we had with Eichele & Valene Remodeling: • Needed to hire a second contractor to rip out and replace our newly installed tile floor and takeover our project. • Had to remove and replace wood trim • Paint quality grade with option of 2 brands stipulated in our contract was not followed. An untrue story was given as to why a cheaper grade had to be used. • Promises of a building permit and an inspector appointment never materialized (3 months). After blaming the City of Wheaton building department for an unexplainable lack of action it turned out that the city never received payment for the permit we paid Eichele & Valene to execute as part of the contract. • Our walls were painted and floor installed before the plumbing and electrical work had been started let alone the drywall being finished. Our second crew took advantage of the floor being exposed to perform plumbing and electrical work by removing floor boards vs. access through the basement ceiling as was planned by John Valene. • Lack of a consistent work schedule; multiple no-shows without warning. • They still owe us money per their own records. Details: Tile – Through research of manufacturer’s websites, the Tile Council of North America, and consulting with a member of National Tile Contractors Association, we were able to confirm that the tile floor was laid improperly and needed to be 100% replaced. Some of the installation related issues: Our warranty for the subfloor and the tile was void due to the use of cheap drywall screws used to fasten the Durock subfloor rather than the required “1-1/4" USG Durock™ Brand Tile Backer Screws for wood framing (or equivalent) or 1-1/2" hot-dipped galvanized roofing nails”. As a result of improper installation, there was so much unevenness and lippage all over the floor that we were tripping while walking on the tile. Nothing sat squarely or level on it. The lippage of many tiles was the same thickness as a quarter or thicker. (See photos) Trim – We upgraded our family room from carpet to tile. It may not be obvious to all homeowners that the baseboards are installed prior to installing carpet, thus touching the floor that the padding and carpet are rolled over. For tile, the baseboards should be installed on top of tile, which put the baseboards noticeably higher on the wall. Since the baseboards were never removed prior to installing the tile the end result was a family room with oddly short baseboards as they did not sit on the tile where it should be if installed correctly. Furthermore, the staining and varnishing of the shoes was dreadful. Application of conditioner, stain and urethane was performed outside in 40 degree weather all within 6 hours. Per the Sherwin Williams website one needs to, “Let dry completely (usually 24 hours)”. In addition, the site states that one should; “Apply stain only at the proper temperature. For most stains, 70 degrees Fahrenheit is the optimum, with the safety range from 50 to 90 Fahrenheit.” The worst part about this baseboard fiasco was the calculated deception exercised where the eating area meets the family room. They removed baseboard from the eating area where it was installed at the correct height for tile to rip ¾” off of the bottom in order to match the height of the baseboard of the family room which was at the correct height for carpet. (See photo) Paint – We believe that painting before the drywall, plumbing, and electrical work were finished was a tactic employed to give us the illusion of progress after weeks of no work being performed. It was an obvious ploy to distract us from the fact that no progress had been made in weeks. We have since had to repaint all surfaces but 3 walls. Windows – There is an entire fiasco with regard to undersized windows being installed. The additional framing required to install windows that were too small led to the threat of additional “Change Order” costs. One might question why someone would install the wrong size windows. Menards remade the incorrectly sized windows as ordering the wrong size windows was their mistake. Eichele & Valene told us that we owed them the cost of a second installation even though they should have stopped when they realized that the windows were the wrong size. (See photo)"