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"Very profesional"

"Went okay"

"Very professional and gave a detailed report. I was up against a deadline and he accommodated my rush request."

"Outstanding service! I could not understand why my downstairs closet was extremely cold upon entry. During my first conversation with Phillip, he conveyed concern and dedication regarding identification and remediation of the unusually cold air. During initial visit, Phillip noted portions of closet were approximately 15 degrees colder than adjoining rooms. After conducting internal and external inspections of the nearby areas, he identified potential source of cold air. A couple days later with outside temperatures in the 20s, Phillip exhaustively sealed external areas of concern. A few days later, he came again to determine temperature differential within the closet. It was now much more comfortable with temperature only a few degrees below neighboring rooms! Throughout the entire process, Phillip was very friendly and knowledgeable."

"Excellent job excellent people"

"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."

"We hired Mighty in 2020 for soot removal after a kitchen pot caused smoke to accumulate all over the apartment. Mighty did an excellent job. They arrived promptly to inspect the damage and did a thorough clean up. I highly recommend them."

At 911 Restoration by Germain Brothers LLC, we specialize in comprehensive disaster restoration services. Our team is dedicated to safeguarding homes and businesses from the damaging effects of mold, water, fires and storms. Here’s what sets us apart:\n\nMold Remediation: Our certified experts assess and isolate mold contamination, ensuring thorough removal and preventing further spore spread. We identify the root cause, devise effective solutions, and prioritize your safety.\nWater Removal and Storm Damage Restoration: When water wreaks havoc due to storms or other incidents, we’re here to help. Our 24/7 emergency response team swiftly tackles water extraction, drying, and structural repairs.\n\nComprehensive Services: Beyond mold and water remediation, we handle storm and fire damage repairs, as well as basement flood cleanup\nChoose 911 Restoration by Germain Brothers LLC for reliable, efficient, and compassionate restoration services. We’re committed to restoring peace of mind and protecting your property.

"Mitch was friendly as he was professional. The report was thorough and easy to understand, with excellent visuals. Could not ask for a better home inspection!"

"Robert was very helpful, knowledgeable, and courteous. I sometimes felt as if he were inspecting his own home, that's how much care he demonstrated."