Get matched with top central a/c installers in Crystal Lake, IL

"Starting with the Manger Rick lining my job up and getting the perfect crew to install it. Can't say enough about how pleased I am. Thank you so much"

"I would like to preface my statement by saying this company was recommended to me by my family member who has used this company regularly and has not yet had their AC unit replaced - their unit is 21 years old. I was having problems with my upstairs AC unit not cooling properly and called out to American Family for the first time with a service call thinking that the unit may only need repair (maybe needing freon or a leak as the blower motor seemed to still be working, just no cool air). It turned out to be the compressor. I elected not to replace the units compressor due to the age of the unit itself. The company rep suggested that we also replace the heating unit upstairs due to its age and noting the complications we were having at the end of the winter season (he did check it as well). He stated it would be cheaper to do both than one at a time, but also stated it was completely my choice. Knowing about this company from other relatives they do try to repair and/or resolve your HVAC issues first. However, my AC was beyond a reasonable repair. I asked for a bid without the heating unit and with the AC and heating. The quotes were individually fair and I elected to do the later (with heat and AC). They scheduled immediately with owner Tim. They were able to install the next day, but I elected 2 days later. I only paid for the service call at this point and they accepted my coupon. The service guys arrived timely. It was an extremely hot day (roughly 99 degrees), but the workers stayed all day installing both units until everything was satisfactory. They were pleasant and explained everything in detail. They cleaned up after themselves, taking the old units. There was very little residual left behind and considering they worked so long and it was so hot they were respectful and completed the job as stated. A part was missing during install, but it was immediately resolved as it was brought by someone else from the company, in turn, leaving them to continue working rather than leaving and coming back. I was very pleased overall and will use them again."

"My furnace was installed by someone else that did a very poor job. I could not replace the filter without smashing it and smashing the new one to put in. Ridiculous! I had All Temp come out and they were able to do a quick fix so I didn't have to struggle with it anymore. He was on time, pleasant. He even put up with my dog wanting to say hello to him, Definitely would hire again!"

"Installers were prompt, professional and knowledgeable- they did a great job. I would highly recommend Shavitz for A/C repair and service. Ernie and Johnny talked me through the process, gave me an accurate time estimate and worked diligently to get our A/C back up and running on a very, very hot day."

"After we had a new AC/furnace system installed on our 1st floor, we thought it best to do a duct cleaning (never done in 7 years of ownership).  Mr. Duct had great ratings, so I called for an estimate.  They were very friendly, knowledgeable, quick with a quote of $400.  I ended up calling back to book the appointment.

When I spoke with Veronica, I asked about doing our 2nd floor AC/furnace system as well.   She said if they were able to do them both on the same visit, they'd offer a large discount ... so we booked that too.

The two service techs, Marco & Dave (who arrived early!), were the *nicest* service people we've ever had in our home, in 7 years.  NICEST!  Pleasant, friendly, very detailed, explained everything, cleaned every duct (both push & returns) & every vent, and even allowed our 4-year-old to peek in the ducts with them every now and then too.

They also cleaned out our laundry dryer trap & vent for free, inspected/cleaned our furnace panels, and took video & pictures to show us their progress throughout the house

We're very happy with the end results, would highly recommend them & their services."

"The sump pump in my house started to make buzzing sound. I call the company on Saturday and was pleasantly surprised to get a call back. A technician came on Sunday. He confirmed the pump has died. He gave me two options: he can install a new one right away or I can buy a new one and he can come back to install. Since the one he has isn't what I like, I decided to go with second option. I really like the honesty and being given the options. The new pump was installed the next day by the same technician, who looks like having done it many times. Everything works perfectly afterward. I would recommend them to anyone."

"Estimate was great compared to several others. Was honest and upfront about costs. A/C working like so much better now after their suggestions. Few issues while installing but they were very apologetic and went above and beyond to fix them."

"I had a great experience with their HVAC services. They repaired my electrical baseboard heater quickly and made sure everything was working perfectly before leaving. The team was professional, punctual, and very knowledgeable. They also installed our new central A/C system smoothly with no issues at all. Communication was clear throughout the process, and the pricing was fair. Highly satisfied with the quality of work and customer service. I would definitely recommend them for any heating or cooling needs."

"Rick was very helpful with selecting my new central air and furnace system. I am still thrilled with the result."

"Exceptional, the installers were professional and timely. They left the premises clean and intact."