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"reliable"

"We have had the worst experience with this business installing a Lennox furnace EL 180 Ultra low emissions at our house. The furnace makes a very loud horn and screeching sound when it starts up from the first week after it was installed. After multiple attempts to fix it, their technician was not able to troubleshoot the problem. The latest communication from this company was that the sound is normal as per manufacturer guidelines and they are not willing to replace or repair the furnace. The sound is so loud that it wakes me up every morning when the furnace starts up. No furnace manufacturer will sell a furnace that serves as a loud alarm clock. Please do not hire these guys for any repair or new installs. If the owner / manager is willing to work with us, I can send them the video of the loud sounds. I don?t like writing reviews, but I am doing as a last resort before hiring some other company to repair my brand new furnace!"

"Was a great process very efficient excellent communication very through neat and clean excellent service the gentleman were very professional ray jeremy nick and Daniel I will lei Home Depot know thank you merry Christmas sincerely Katherine Valdez "

"Very Professional."

"It was very fast service. He showed me how to change the filter which I had never done. It's hard to get to. He was very pleasant and the company very resonable."

"From beginning to end, The Right Choice Heating and Air Conditioning Co. provided superior quality customer service and onsite work. From scheduling, to multiple follow-ups and reminders, re-confirming exact appointment time, and the post-inspection follow-up, they have truly impressed us. More importantly, Michael Taib, the technician who performed the work at our home, was indeed a true gentleman and professional. He was extremely knowledgeable and patient. I am familiar with the type of HVAC related work requirements, the lingo, and technician data. I quizzed him several times and he constantly responded with 100% honest and factual answers. He tirelessly worked on both of our HVAC units and performed the necessary services and repair. He was polite, courteous and clean. His most impressive talent was ensuring my wife's absolute confidence in his work after she grilled him with so many questions! We will continue to refer True Choice to all our friend and family! Call them; you will not be disappointed."

"Had them do 2 units on my property. The first one was great, the pre team is great, and the guys who actually do the work. After the 2nd one, where I chose the more expensive option to get a Mitsubishi Heat Pump, the unit would not turn the fan on some of the time. I told them, and wasted insane amounts of time. They kept saying things like 'I am trying to understand what doesn't work.' 'Pretty simple, you choose to run the fan to simply circulate the air and the icon goes, Nest thinks it is on, but does not go on.' Then they said they were going to have a Mitsubishi tech come out and for sure it would get resolved. Never happened. Just listened to a book on Benjamin Franklin and he and John Adams had to share a bed one time while traveling and Adams went to close the window and Franklin said this place will be a tomb if you do. That was what 250 years ago? and HVAC is their business? Guess I will have to take them to court. The office staff post job is a clown car of silly children. So if your job goes great, they will be a good choice. If you run into an issue you will wish you hired ANYONE else. You've been warned."

"Excellent heating and air conditioning repair, replacement, and new installation services! Everything went smoothly and without incident from beginning to end. Before departing, they made sure the system was operating flawlessly, responded quickly, and worked effectively. Excellent service?I heartily recommend them!"

"They installed the HVAC system in our home a couple of years ago. I’ve been using their service ever since. Last Tuesday, Feb. 17, they sent a technician to service our furnace. The technician was very professional and courteous. The rate charged was very reasonable and affordable. I’m very pleased with their service. I’ve recommended the company to several of my friends and neighbors. Thank you Southland Heating! . "

"Extremely pleased. They were on time, explained the problem thoroughly, and kept the work area spotless. Will use them again."