
Serving Cutler Bay, FL and surrounding areas
Approved
Super Service Award Winner
In business since 2013
Free estimates
Emergency services offered
"I had just spent a small fortune having an Italian porcelain tile floor put down throughout my entire house, and had 'epoxy grout' used because of my animals, etc. The tile layer did a beautiful job laying the tile, however, he did not properly clean the 'epoxy grout residue' as he was grouting the floor (I have come to learn that epoxy grout is very difficult to work with) and consequently a day later, it became apparent that I had this 'cloudy' film or haze all over my tile floor that I could not get up. I called my tile guy who came back with a small cleaning crew and promised to fix it. The next day it was evident that they were not successful - the floor looked just as bad as before. I researched and bought and tried every cleaner that was suggested would work, but nothing made my floor look 'clean' -- I was devasted thinking that I had just spent all this money on what should have been a beautiful floor - but instead, I had a floor that looked dull and dirty. I checked out Angie's List to see if anyone could help and within a very short time, Wes and Anna from Great Finishes reached out to me -- and it was on a Saturday! Wes offered to come out that same day and look at my floors to see what the situation was and see if he could help. He arrived as scheduled and was very familiar with my problem. Wes took a lot of time explaining what the problem was, how it happened and what steps he would take to remedy it. He even got his samples of the cleaners he would use, and hand cleaned a section to show me what it would look like when he was finished. He then took measurements and promised an estimate later that evening, which I received. The price was very reasonable for the amount of work that needed to be done. We set up a date for the cleaning. Wes and his crew showed up on time and completed the job within a few hours. I found two small areas (in over 2000 sq ft) that were missed and needed some additional 'cleaning' (different lighting/time of day shows things differently) and called Wes, who came right back the next day and corrected it, no problem. I would highly recommend Great Finishes for any flooring problems -- they are prompt, very knowledgeable, experienced, honest and very reasonable. Thanks to Great Finishes I finally have my 'dream floor' that I've always wanted!!"











































