Get matched with top carpet installers in Cuyahoga Falls, OH

"They were great, always on time, friendly, did a nice job, and they cleaned everything up."

"It went perfectly, the installer were wonderful and the job went smooth."

"Work was excellent. Mike removed all wrinkles from carpet and you’d never know they were there. He was unexpectedly short handed the day we were scheduled, and he still showed up, worked very hard, and stayed late to make sure the work was done right. Would highly recommend him."

"I have used this company many times. As always my carpets look great. They are courteous, professional and do a great job."

"Stacy, Ryan and all of the installers were the best! From picking out the carpeting, help from Stacy, Ryan measuring and the installers getting the job done in an hour. Everyone was knowledgeable, informative, courteous, efficient, we could go on and on... Highly recommend and would definitely use their services again."

"the employee kept trying to get me to upgrade.He kept saying he didn't get paid anymore if i do but i should really get it.after about 5 tries then he said how about just 1 room after i said no again he finally stopped.Then i told him he needed to go through the back door instead of the front he got upset .Then when he finally finished his parting shot was he could smell cat pee and i should had gotten upgrade but dummy didn't realize cats don't go in the room he made that comment.Your stupid employees should be more professional and watch their mouths.no way in the world would i use you again especially because i have called and complained and filled out 2 surveys"

"Our kitchen floor is a mess. After the initial installation. all the tiles shifted. The installer removed the whole floor and reinstalled. When asked about using spacers, the installer said he just eyeballs it. We now have grout lines that are 1/8", 1/4" and corners that do not match. Recently the grout began to crumble. Chad from Calcutta came out and promised to send someone out to repair when they got the grout color in stock. Well, we never heard anything. It's been about 4 months. I hate my kitchen floor. It is so hard to clean. Wish I would have gone with sheet vinyl. On a better note, the rest of the downstairs got vinyl plank and it looks very nice."

""The design process included lots of discussion about wants and needs for the renovation. We took our time about making decisions, and tried various combinations of material and colors. Everyone was patient. Once construction began, we got regular communication about progress. We were frequently asked if we had any questions or concerns. Answers were always timely. Discovery of an unexpected plumbing problem was dealt with quickly and did not delay construction by more than a day or two. It did add to the cost of the project, but it was worth doing for the overall health of the house. The crew were mindful of protecting the parts of the house not involved in construction and cleaned up each day. Easy to work with this group. Highly recommend Odell.""

Family owned. Additional contact - Cynthia l Ross. Additional DBA - Spanky's Outlet Inc.

"We had $14000 worth of flooring installed. Flooring Concepts wanted to install the vinyl floor over the existing wood floor. We had some reservation but The staff assured us that it would be ok. Three weeks after installation our refrigerator leaked and damaged the kitchen floor. We had to mitigate the water damage and both layers of flooring had to be removed. We are planning to renovate our kitchen and went to Flooring Concepts to order the product and install the floor when we renovate our kitchen. We were aghast when Flooring Concepts called and told us that they would not repair the floor since the installers did not want to have to do the repairs necessary to reinstall the floor. We received a call from the account manager from Costco that stated he backed Flooring Concepts decision. The person was patronizing and insulting. I think Flooring Concepts should have to repair their own work. I am considering retaining an attorney."