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"The first red flag is representing himself as Steve Perez on Angi’s list when in fact his name is Ziv. There’s the hard sell and false promises (finish a kitchen remodel in 5-6 weeks) when it took 4 months. Unprofessionalism is an understatement. He communicates through texting like a teenager and screams at the client when in fact errors are his fault or his sub-contractors. We provided appliance specs very early in the process and the electrician still made errors for which Ziv wanted us to pay for. The cabinets delivered were incomplete which he blamed on us. He demanded a final payment and threatened to put a lean on our house when the work was incomplete per the contract. Then Subs starting calling demanding payment which was resolved after we provided cashed checks to Sonart Construction. Don’t believe what I say. Read the BBB review complaints for a well-deserved F rating."

"I called Sonart construction to give me a bid remodeling a kitchen. I spoke to the project manager Ziv and he was very professional I then set up an in office meeting with Ziv we discussed our options and I was very pleased with how we all worked together with different ideas and we all came with the best kitchen design hat suits my needs and wants. Will definitely recommend to all family and friends."

"What an amazing experience I had! I recommend Chellyanna to all my friends looking for a remodel or addition. Two things stood out which I think made Chellyanna stand out from the other contractors I have dealt with: 1) Timeliness- We showed Yossi around the house before we closed on our new home. The day after we closed they already started demo and never looked back. The stream of skilled workers never stopped coming until the project was done. Drywall, painting, plumbing, electric etc. were all done without delay. 2) Responsiveness - Yossi was always available to answer a call, tweak the project or answer our questions. We always felt that we had someone we could turn to and the entire process was extremely transparent. You will not be disappointed!"

"The team was very transparent and nice. They did an amazing work and ended it on time! Would definitely recommend and will be using for future projects."

"From the first contact, communication was very, very good. Found the estimate for the project to be very reasonable and competitive. The crew Luis sent to our home were prompt, courteous, respectful of our home and furnishings, and assisted in the movement of furniture to accommodate the project. Crew showed up early, took only a lunch break, and worked tirelessly to complete the job. Work was completed on time despite a small unanticipated complication. Follow up by Luis to ensure customer satisfaction was something novel I haven't experienced from any contractor. If you have a deck or patio which needs to be refurbished give these guys a call - you won't be disappointed."

"5 stars for the final product, 3 stars on the customer service experience. I contacted Akraba fully aware of their minimum but had a number of tasks and wanted to have the work done by professionals rather than trying to DIY it. This included replacing a window that would not open, replacing an interior double door with one that would lock, repairing the cosmetic damage around a skylight, and replacing a ceiling fan. Louie and Ily reached out immediately, listed to our concerns, requests, and HOA requirements and were able to not only provide a quote for the needed work but also quoted out replacing our fence at a more than reasonable price. While we did have some minor issues with the workers they sent (primarily regarding scheduling), Louie was very reassuring throughout the process and personally came to review and address each concern. Now that the work is complete both we and the HOA are happy with the work they did would recommend them to anyone that needs large projects done."

"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"

"The company was outstanding! Very friendly and extremely punctual people. They walked me through every process throughout the entire installation and I couldnt be happier! Truly 1 of a kind fencing and patio company! Will definitely use them again when I get my patio redone!"