Get matched with top fridge, freezer or ice maker repair or service pros in Dane, WI

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Diagnosed that pump had gone bad (not immediately resetting itself), new one had to be ordered and then installed. Works great now."

"We have had two interactions with Ryan. Both went exactly as we hoped. He showed up on time, completed the non-draining repair, and charged what we thought was a very reasonable price. At a later date we needed a replacement latch for the same washer. We had it within about 48 hours from the time we called. That is excellent customer service provided by a young man who knows what he is doing. Thank you Ryan."

"They were great! Rick is very transparent and always kept us up to date on how things were going. They also stayed within the estimate despite problems with the basement floor that led to a longer job and more work. We would hire them again without hesitation."

"Would not recommend. I called them out to take a look at my furnace that stopped working. They fixed it, replaced a gas valve that went bad. But instead of charging me for the labor to replace the valve, they charged me half of the cost of the part which was almost $1100. I had to argue with the service department for 20 minutes just to get them to knock $100 off, but I still was grossly overcharged for the service performed. I will not be using them again."

"great! Aaron was timely, professional, and very helpful. Very happy with service"

"Great communication with the office staff. Both a plumber and electrician came out last week. Garrett was the electrician who installed 3 ceiling fans where there were no ceiling fans previously. I ordered the fans on-line and they came un-assembled. He had no problem figuring out how to assemble and install the fans. He made sure I was completely satisfied before he left. The plumber just had to cap off a gas stove that was no longer going to be used. When he turned the gas back on, he made sure the seal with tight and that my gas fireplace was still working properly. Could not be more pleased with the office staff and professionals who worked on my issues. Will definitely use them again."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

We are a Handyman Service who can help you with your remodeling projects, gutter cleaning and building maintenance. Since 1999, we have been servicing Dane County and the surrounding Wisconsin areas.