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"I have used them for over 15 years. Always a good job!"

"Things seem to be going fine during installation until the work began in the kitchen. The installers moved the refrigerator to do the flooring. Upon doing this, the installer broke/damaged the water line running from the refrigerator to the water valve in the wall. Totally unaware of this damage, the installer applied a thick silicone around the entire area where the valve was broken (I'm assuming to hide what he had done) and then he put a pair of pliers on the line to clamp it and cut off water flow. My mother's refrigerator was left pulled out with this clamp and silicone applied and told they would come back out to fix this. The installers NEVER showed. My mother called to inform Floors for Living what had happened. She was told someone would be sent out to look at it. No one ever showed. My mother tried to contact Floors for Living again and reached a stone wall. No one will take her calls. She is leaving messages and no one will return her calls. It's been over a month now and still no contact from Floors for Living. I am very disappointed with the lack of professionalism displayed. I feel my mother was taken advantage of as an elderly and with her having paid for the services in full, they have her money and are gone. She has been left with the responsibility of replacing her refrigerator (a KithchenAid side-by-side) out of her own pocket, and to date, no one has still reached back out to my mother regarding the damage or restitution regarding the damages. Now that my mother has purchased a new refrigerator (that she had to pay for) we are still having issues. The appliance installer could not get the refrigerator leveled to go back in it original location. We pulled out a leveler to only find that the entire section of that floor is warped and leaning. Floors for Living DID NOT level the floor before installation. Now we are having to rig the refrigerator installation by putting a board under it to get it to sit level in that space on the floor. Just awful and another reminder of the poor quality of work Floors for Living did for my mother at her home. She's now out of $3700 for the floor/carpet installation plus $200 she spent to get an appliance company to come out and diagnose how and what was broken on the refrigerator and then another $1800 she had to spend to replace the refrigerator that was damaged."

"A+ 10 star rating. Flaherty’s is the most professional, courteous, & knowledgeable company we’ve ever used. We replaced 2200 sq.ft hardwood floors, using their expert, detailed, hardworking team of installers, who were neat, clean, & friendly. They never pushed us to make a decision and were responsive to our questions and concerns. We can’t imagine going anywhere else, and they weren’t the cheapest quote we got! We chose them because we TRUSTED them. INTEGRITY wins!"

"Badley, I saw them advertising on a TV show called 'great day Houston', He said there is no surprise in our company. they were anything but surprise. BUT Get ready to pay more than they told you on the phone. plus my rug is still filthy. the young man who did the job was nice and polite and was doing what the owner told him to do which was to go over it only once!! he told me, ma'am, the water still looks dirty we need to take your rug to the factory to clean it and it will cost $550.00 I ask him to go over it one more time, and he said ''I can not do that''. ''it cost more money''. I did not want to get him in trouble so I paid him what I was told and asked him to leave. I gave them a zero for their survey, and they called me to fix it but again they were telling me to pay more to clean it. I will post the picture of the rug that was taken on June- 26 2021and another pic is 6-2-2023 after they suppose to be cleaned. to see how it was before and after. my rug already looks clean before they cleaned it. I'' give them Zero stars. Word of mouth is the best advertisement."

"We scheduled a move out carpet cleaning with a few patch repairs. After job was done, the carpet reeked of dirty water and patch was not done correctly. I called the office & asked them to send a supervisor over to see the job that was done & to smell the odor but they only sent a technician with a can of deodorizer to mask the odor. They offered to refund us. $50. Mind you. We used this company for 9 years and this is how they treated us. They can keep their $50."

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"Forsyth has replaced the majority of the flooring in our house over time, and this was a pretty small job. They ran into a couple of issues but persisted and we ended up with a beautiful floor."

"Absolutely do not use this company. We spent over $20,000 on engineered hardwood flooring for our home, and the installation was handled negligently. This company failed to perform a proper moisture test and did not apply a moisture barrier sealant on the concrete slab prior to installation ? both of which are standard industry practices for slab foundations. We trusted their expertise and assumed any required preparation would be recommended, but it was not. As a result, our downstairs flooring has been completely ruined due to moisture intrusion coming directly from the slab. Instead of taking responsibility, the company is now attempting to shift the blame to us, claiming it?s a foundation problem ? which it is not. Moisture levels in concrete naturally fluctuate with seasonal changes, and proper testing and barrier application would have prevented this issue entirely. We are extremely disappointed in both their workmanship and their refusal to stand behind their installation. "

"We called Service Master and they were out within 35 min. And their complete crew was there in 45min. . They had the mess cleaned up in 4hrs. With driers installed that took 5days to dry everything out! Awesome service!"