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"I asked before we started if they fix subfloor issues, they said yes. I then had them over to ask for a quote on replacing the floor and fixing subfloor issue especially in 2 spots, they said they would do it. they replaced the floors and did none of that. I just wasted thousands of dollar and will need to redo it. Do NOT hire these people, they do not care about your needs. Would give them negative stars if was possible"

"I am so pleased with the help that we received from American Carpet Distributors! We had a burst pipe in our basement that got our carpet and padding wet. We had to throw out the padding but managed to save the carpet. Larry responded so quickly and was so easy to work with. He stopped by the house the same day I called him and took measurements to replace the carpet padding. A couple days later he sent out a very friendly and hardworking crew to replace the padding and lay our old carpet on top. It looks and feels brand new. I am so pleased that he was so promp to help. I feel like he was so fair in his pricing and that he wasn't pushy to sell me things I didn't need. The other carpet companies I called would only do the job if I bought new carpet (which I didn't need) or had a high minimum job payment. Larry saw that we really needed our basement back to working order and quickly helped us get that back. I am very satisfied and grateful!"

"We’re very happy with the work that Mike and his team have completed. We just recently had them back for a second time to refinish the second floor."

"Left swirls from the orbital sander in the floor."

"After purchasing our home, my wife and I decided to have maple wood floors installed in the bedrooms to match the rest of the house. We received three bids in an effort to keep everyone honest. Ismael was referred to us by our neighbor. From the beginning of the process, he was my favorite. He has a great personality but more importantly, he was the most knowledgeable and based on his assessment, I was confident he would produce the best work product. He actually predicted how the bidding process would play out. "I come out and give the estimate and I install the floors. They have a guy who will come out and estimate and someone else to install the floors. There will be miscommunication and problems with that. With me, no problems." Ismael could not have been more accurate. It was really frustrating and time consuming dealing with the other vendors just to obtain their bids! We paid a little more to work with Ismael but it was money well spent. My rationale was the benefit of paying a skilled craftsman to do the work correctly outweighed my time having to correct potential mishaps. We had such a great experience. Ismael and his crew were punctual, on budget and finished exactly when they said they would. They also revealed amazing attention to details--they identified and corrected a creek in a section of the floor and a stain that could not be sanded so they replaced that section of the floor. The floors turned out beautiful and we could not be happier. Ismael and his crew are consummate professionals! The best!"

"They were very professional and they did a great job."

"Danny and his entire team were very professional throughout the process. We just bought a house and we decided to replace the carpet upstairs with hardwood before moving in. The previous owners would not let us in until closing, so Danny met us at the house immediately after we closed to give us a final estimate, and his crew came the next day to carry wood upstairs and acclimate it. They exceeded our expectations by finishing the entire project before moving day (we thought we would have to sleep downstairs at first!) and they even fixed our stair railing and replaced the top stair riser before we moved in. Everyone was polite to me and accommodating when I needed to let other pros into our attic. After installation, we were concerned about the color of some of the hickory boards, and I voiced my concerns to Danny. (Hickory is mostly a reddish or blonde color, but a few boards had gray mottling on it--probably a natural variation, but it looked like damage to the untrained eye). Danny was great and offered to have his guys carefully replace 6 boards at no additional cost, just so that we would be happy with the outcome. They did a great job and I can barely tell which boards have been replaced, even if I get down on the floor. Danny also had them restain the stair riser to better match the existing floor, even though I hadn't asked. All in all, we are very pleased and we love the floors."

"They did an amazing job with helping me select the right carpet and made it so efficient to come right to my home to choose. They even informed me of credit opportunities to help me pay for it. I also appreciated how quickly and efficiently the work was done. Top-notch carpet and work!"

"An outstanding team! Always arrive promptly, ask questions & pay attention to reply. Attention to detail, with outstanding repair of riser in 100 + y/o oak stairs by placing quarter round oak wherever risers meet tread. Excellent transition from new oak floor to master bathroom with tile floor. Assistance with replacement of furniture after job was completed, so that flooring was pristine after this was done. To say that I am pleased isn't adequate to describe how happy I am with the result. This is a first rate business, with employees who know exactly how to take care of flooring."

"I couldn’t be happier with the team that installed my kitchen floors! From start to finish, they were professional, kind, and incredibly polite. They took great care in their work, paying attention to every detail, and made sure to clean up thoroughly afterward. It’s rare to find such a hardworking and respectful crew, and I truly appreciate their dedication. My floors look absolutely amazing, and I would highly recommend them to anyone looking for quality workmanship. Thank you for a job well done!"