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"Hugh inspected our old metal flat roof system and acrylic skylights. He provided us with two options: one for repairs and one for complete replacement. Both estimates were for superior materials and were very reasonably priced. He was upfront that we didn't need to replace the entire roof right now, but if we didn't we'd likely have to do more work in a few years. We elected to replace the skylights and do the complete replacement, which included fixing any damaged decking, installing a new base sheet, adding a layer of insulation, and a thick rubber roof system. Since it was March, they were able to schedule the work right away. They arrived early in the morning, removed the old roof and skylights, and put on the new roof system and skylights. They were done by mid-afternoon. The crew was professional, hard-working, and efficient. Most of all, I was impressed with the high quality of their work. They even cleaned up the bits of the paper from under the old roof that inevitably found their way all over from our yard---and our neighbors. I *highly* recommend Keith Roofing! Addendum. A few months later, a contractor had to install two vents for exhaust fans through the beautiful new roof. I wasn't sure how good a job they did, so I sent some photos to Hugh and asked if we could hire him to fix it. He said the other contractor's work would eventually leak, but his guys would come out and install new rubber around the vents---at no charge. Fabulous customer service."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"We had a roof leak and Amazing Skylights made quick work of it. They were very helpful and responsive and saved us from further water damage. It's been six months and no recurring issues. We had a great experience with them."

"Presidential Exteriors is a great company to do a roof replacement with! We had our roof replaced in early February 2021 and we couldn’t be happier. The whole team was amazing to work with. Nate worked closely with us every step of the way to make sure we were happy and getting the best product and prices possible. He really made us feel like family. Elena was great at communicating every step of the process. The day of installation team was amazing. They dropped off the equipment one day before the project even though it had snowed the night before. The morning they came to do the roof, we still had ice on the roof, but instead of delaying the project, they scraped all of the ice off our roof and still got the whole roof done in one day! Our new roof is great and we couldn’t be happier. We very highly recommend Presidential Exteriors for any roof inspection and roof replacement. We will absolutely be keeping them on our list for any future projects with our house."

"Absolutely fantastic!  Home Matters Remodel is most exceptional.  They are a very professional and serious company (most definitely not cowboys! Yay!), caring and interested.  The contractor  took the time to explain issues that could arise, particularly with respect to replacing aluminum siding over asbestos, and worked out estimates to include worst case scenarios ? both of which none of the other companies that I have used over the past few years even came close to doing.  They even very kindly set up my rain barrel for me ? a last minute request; it has already been put to the test and is working very well indeed. <br /> IAfter they were gone, I couldn't a single thing left behind, except for the excellent work they did.   <br /> The labor and time everyone at Home Matters Remodel invested was well worth every penny I spent! <br /> Should I need any further work done to the exterior of my home, they will be the first company I contact. <br /> <br /> <br />"

"Wanted to let you know how pleased we were with the roofing replacement you provided for our home. Every aspect of the project, from the best value of six contract bids, to the interest and care of us as customers was superb. The way I think it should be done. Your installation team worked like a well oiled machine and the final product showed. It all started with the superior professionalism of Ryan who went well above and beyond to take great care of us. He, like few others, provide regular follow up before and after the job. The topper was when I found out that they employ veterans, made it even better. The company President made a visit to the work site during the construction work. A neighbor saw the work and asked about our satisfaction. They call shortly thereafter to get an estimate. We received RIBA Construction as a recommendation from a friend who know how particular we are about our home improvement / renovation contractors. They exceeded our expectation!"

"Exterior Medics did an excellent job on our new roof. The were very professional. We had a great experience from the start of the sales process with Yong Hwang, and throughout installation and inspection. Pricing was competitive and fair compared to other roofing company quotes. Everything was done in one day and they cleaned up everything afterwards. They were also very considerate of protecting our outdoor plants and A/C unit. We would highly recommend them to anyone needing roofing services."

"Their consultant was on time and very knowledgeable. I ultimately decided to move forward with a new Roof and replacement windows. My Roof was done roughly 2 weeks later and my windows were just completed. I am very pleased and look forward to the energy savings this winter. The architectural shingles really look good and have gotten me a lot of compliments from my neighbors."

"Price was good. Roofing and gutter replacement completed on time. Good group to work with, I would definitely recommend - great job."

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."