Get matched with top carpet repair, refasten, or stretchers in Dousman, WI

"They are a very helpful company, knowledgeable on all types of flooring, they can tailor to your needs, explaining."

"Ken stretched a 20-year-old carpet that had about a dozen bulges in many places. He is clearly highly experienced with this work and did an excellent detailed job, even fixes areas we didn't realize were bad. His work was very thorough and we are delighted with the results. We will definitely use Ken again if we need more repair or to replace carpeting."

"He stretched the carpet in my Family room There were three locations where the carpet need to be stretched excess carpet was cut off and resecured. He showed up on time and did a good job the carpet stretch look good"

"Elijah did an excellent job of stretching our carpet. He took his time and was very friendly and knowledgeable. I would definitely hire him again. 😊👍🏻"

"Tony responded immediately. We were concerned about the process and toxicity as we have cats His son came within a few days to do the cleaning. He was very polite, discreet and efficient. He did remarkable work as I would never have thought the stains could be eliminated and the carpet looked very clean. I would highly recommend them and definitely use their services if needed in the future."

"Denny did an awesome job on a family room carpet restretch this AM. Fast turnaround (only called yesterday), professional, and great value for the money. Just extended the life of our carpet for several more years!"

"Overall it was a positive experience. We're pleased with the carpet we chose and really like the free endless supply of stain remover (it's the best stain remover I've ever used which is key when you have three cats).  There were only a few issues that came up.  The first was that the carpet did not come in on time for installation which meant we had to push it back.  They offered us a discount as compensation for the inconvenience which we appreciated.  The issue really was a miscommunication on what exactly the discount would be.  They offered a flat dollar amount and free furniture moving.  But at this point it was a day before installation was supposed to occur so we had already taken it upon ourselves to move all the furniture onto our hardwood floors.  I suggested getting the amount that the furniture movers would charge as a discount instead but they didn't agree and refused to do any more or even split the difference.  I figured then they'd at least cover moving the furniture back from the hardwoods but that also seemed to be a problem because they weren't able to provide movers for the time we'd be home to direct the furniture layout.  In the end they sent one guy to help my husband move the heaviest pieces and we did the rest ourselves.
The second issue that came up was a carpet seam in the upstairs hallway.  When they finished installation I noticed there was a large gap in the middle of the hallway.  I called to complain and spoke to a woman who said that was impossible.  There is no way there could be a seam in my hallway.  I assured her there was.  She said I was mistaken and that this must be the result of the end of a roll of carpet where the carpet is bent back and there is a crease which can appear like a seam but will eventually return to normal with some vacuuming.  She told me to vacuum it more.  We vacuumed it excessively but I also examined it more and I could clearly see both the cut ends of each section of carpet as well as carpet glue coming up in the seam.  I called the woman again and told her repeatedly that this was most definitely a seam.  She said it wasn?t.  Very upset at this point, I asked for her to send one of the owners to just take a look at it because they would definitely see it was a seam.  She said this wasn?t an option.  I offered to send a picture on my phone which she also refused.  Frustrated and practically in tears I wasn?t sure what I could do.  I finally called one more time and this time when I spoke to her she said ?oh, yeah, I know that?s a seam.  The carpet isn?t long enough to make the whole width of the hallway so they had to put a seam there.?  I was flabbergasted at the sudden about-face without so much as an acknowledgement that I had been right in my insistence for the past week.  Finally in agreement that it was a seam, I explained that it was a poor seam that needed to be redone.  The installer was redeployed and the seam was fixed (he actually had to replace a large chunk of carpet to fix the seam because the carpet was cut too short which resulted in the extremely visible seam which he agreed was unacceptable).
Despite the few issues, the experience was positive enough that when we finished our basement in April of 2012, we hired them again to install carpet in a much smaller area which was completed without issue.
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"They were great. I recently opened my new suite and needed flooring that wouldn’t ruin the base boards and the carpet. They did just that. They finished in a day and some hours. Also I needed them pretty last minute and he came asap and started working on the floors. It looks amazing. Highly recommend."

Fredy's Carpet has been in business for over 14 years. We specialize in carpet repair, refasten, streching, even installing carpet for both residential and business properties. Give us a call today, and look forward to assisting you.

"They were quick, showed up on time and did terrific follow up. I will be contacting them to complete repairs once contract modifications are resloved"