
Countryside Plumbing & Heating Inc
Countryside Plumbing & Heating Inc
If you are looking for a professional to assist with the installation and service of water heaters, furnaces, air conditioners, water softeners and related products, you have come to the right place. Some of the heating and air conditioning products we offer include Bryant, Weil-McClain, Rehau and Mitsubishi, although we offer service to all major brands of equipment. You will be impressed by our full line of energy efficient systems. We serve both residential and commercial customers in the St. Croix Valley Area.
"Showed up over an hour late. The job only took about 10 minutes, and work was fine - although he replaced it with a much smaller handle, so it looks stupid. It doesn't drip like it used to, but wouldn't say it is fully fixed. But then they charged me for an hour and a half of work? I called and the billing clerk was snippy with me, then I talked to her supervisor, who was supposedly going to call me back. No call back. Finally talked to the owner, and now I understand why the employees are the way the are. Apparently it takes 80 minutes of travel time for what should be 40 minutes max round trip (and it seems crazy to me that travel time is charged at the same rate.) Maybe if you live right next door to them, and they won't be able to charge you a huge amount of travel time (although I would guess that they still will), they'd be okay; otherwise, I'd highly recommend you find a different company."
Kim S on April 2019
If you are looking for a professional to assist with the installation and service of water heaters, furnaces, air conditioners, water softeners and related products, you have come to the right place. Some of the heating and air conditioning products we offer include Bryant, Weil-McClain, Rehau and Mitsubishi, although we offer service to all major brands of equipment. You will be impressed by our full line of energy efficient systems. We serve both residential and commercial customers in the St. Croix Valley Area.
"Showed up over an hour late. The job only took about 10 minutes, and work was fine - although he replaced it with a much smaller handle, so it looks stupid. It doesn't drip like it used to, but wouldn't say it is fully fixed. But then they charged me for an hour and a half of work? I called and the billing clerk was snippy with me, then I talked to her supervisor, who was supposedly going to call me back. No call back. Finally talked to the owner, and now I understand why the employees are the way the are. Apparently it takes 80 minutes of travel time for what should be 40 minutes max round trip (and it seems crazy to me that travel time is charged at the same rate.) Maybe if you live right next door to them, and they won't be able to charge you a huge amount of travel time (although I would guess that they still will), they'd be okay; otherwise, I'd highly recommend you find a different company."
Kim S on April 2019