Get matched with top window repair pros in Dunn Loring, VA

"We just finished having our replacement windows installed by Zen Windows! What a great experience. We had 5 windows replaced that were broken. Scott was really professional and easy to work with. The best part is everything was done on the phone and by email. We didn't have to sit through a long, high pressure sales pitch and feel obligated to buy. Instead, I called Zen, Scott returned my call and heard what I wanted to do. I took rough measurements of the windows, then Scott sent me a quote and answered any questions I had. After a quick measurement of our windows by Zen, they were ordered and installed 5 weeks later. The crew was excellent, I hardly knew they were in our house, and very professional-wearing a mask the entire time they were here. Everything went so well, we decided to replace the rest of the windows in our house using Zen, as well as our sliding glass door, based on the quality of window and workmanship displayed by Zen! We were very impressed by the professional, no pressure, business model that Zen Windows used to earn our business. I highly recommend Zen Windows of Washington, DC if you are looking to replace your windows!"

"They were able to expedite my service, which I appreciated. But they did not protect my floors or furniture during the removal of the broken glass. When they pulled out the broken window the left shards of glass all over the couch, floor and planter bed outside with no attempt to clean up after themselves."

"Dave and his team have been phenomenal in terms of keep me up to date about the progress of the repairs. He and his team are willing to inspect the wall over even night hours, holidays and weekends checking out and follow up any unexpected subsequent issues arise after the initial work. The issues were unforeseen by Dave and his team. Dave and his team worked tirelessly and came out with a unique and creative solution to permanently fix the issues. The Company did not even charge for the additional work. I just cannot thank you enough Dave and his team for professionalism and customer dedication and that I am extremely with the experience."

"Very professional and experienced company. They did wonderful job repairing my rotten windows. I was very happy that i found and hired them."

Family owned business since 2015, licensed and insured.\nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops...\nDC glass technicians are available and on call 24/7 to provide you with assistance and help.\nThe glass we fit always conforms to the very latest American standards for energy and safety..\nOur mission is your full satisfaction.\nWhen glass , just give us a call

"They just installed a egress window. They were great from start to finish. Total professionals! Highly recommend them for egress windows!"

"Sliding door unable to move for years. Dexter was the only technician that came and was able to repair. He fixed some damaged wood. Change rollers and made a few adjustments. The door felt like new. Very professional, communicated thoroughly and got the job done. We have some window work to do and we will be having him back to do the work. I can’t forgot to mention his prices are better than every company I’ve ever had out to my home"

"Removed shutters in prep for new window installation: ***** Smoothed over plastered wall and painted ***** Double bifold closet door reparation * Kitchen drawer repair ***** Bathroom sink caulking ***** Bathtub recaulking first time * / repair ****** (yes 6 out of 5 stars)"

"Professional in all aspects. Quick turnaround. Fixed a leaky pipe in a jiffy. Highly recommend."

"Very disappointed! In mid- August we contracted with this firm to replace four large custom size windows- 2 triangles, and 2 trapezoids. They estimated completion in 4-6 weeks. It actually took over 13 weeks with several “tries”. Furthermore, this project ended on a sour note. Just a few days after final installation, I noticed the caulking was already bubbling - dozens of bubbles ¼ - to ½ inch in size. When the owner emailed me asking for referrals, I responded saying that we needed a follow up visit to fix the caulk. That was almost 2 weeks ago and I have not received a reply. The contract required 100% payment on the completion date. As the consumer, that left us helpless when this problem arose just days after 'completion'. In the future, with any home improvement, I will require a 5% hold back for 2-4 weeks in case problems arise. Is the job complete? Not in my mind as the caulk issue has not been fixed. It seems that I will need to handle this myself. The caulk looks awful! Was it a disaster? No but it did not go very well. Needless to say, with all the home improvement contractors in Northern Virginia, I will NOT use this firm again. I will describe this project from three angles. Client interaction: C- The sales rep did not care about the project. We had multiple cases where the glass arrived damaged or was the wrong size. After the first problem, I called the sales rep and he was of no help and never called again to check up. Do not expect this person to be of any help. I then focused on working with the owner and project coordinator. They do not communicate well or frequently. I always felt in the dark. And their response to issues is extremely slow. The attitude seems to be "it is what it is and things will happen when they happen". At one point the owner told me “sometimes things have to get worse before they get better”. Workmanship: B Overall the workers were the best part of the experience. They definitely knew their jobs and worked carefully (see below), skillfully, and quickly. They protected the work area and cleaned up well. They seemed to have adequate tools and skill. I believe the caulk bubbling was due to weather conditions (humidity at end of day, etc.). Hard to say this is exactly their fault. They did one thing wrong from my point of view. Our home exterior is cedar siding. One of the cedar jambs was installed with the rough side showing instead of the smooth side. All the others are smooth side out. Not a big issue but enough to keep them from an "A " rating. Safety: C The windows are fairly high up (10-18 feet) and we noted on the contract the need for special scaffolding. For the first installation attempt, the workers did not bring scaffolding and tried to do the job with a couple of 6 foot step ladders and one extension ladder. It was so dangerous we took pictures and emailed them to the owner. We seriously thought about asking them to stop the project. These windows weigh hundreds of pounds and standing on the very top of a step ladder to handle them is extremely risky. But it turned out they only had one good window to install that day. Two others were the wrong size and a third one was damaged. For the final installation, they came with proper scaffolding. This employer not only put his workers at risk, but put us at risk as well. We could have been held responsible had there been an accident on our property. Job safety was clearly not a priority."