Get matched with top sump pump repair or replacers in Durand, IL

"I’ve used Mike twice now, last time for a sump pump replacement and water heater flush. Did great work and takes the time to explain what is going on. I don’t feel like he’s trying to upsell services to me like some other plumbers. Highly recommend. "

"HW Home repair was awesome, they kept me updated on eta and took the time to find which pipe was leaking and explained what they needed to do to fix the plumbing. They were on time and very courteous. Did an excellent job on plumbing and gave me tips on other areas that needed simple work."

25 years in plumbing and pipefitting

"VSI is a professional and reliable company. They have helped me out on a couple of occasions in relation to our sump pump and each time I have found them to be knowledgeable, experienced, respectful and trustworthy. The most recent visit was to install a combination primary and battery backup sump pump. They carry the Pro Series PHCC line which is a premium brand with excellent pumping capabilities. The primary pump has a powerful pumping capacity of 3000 GPH at 10ft lift and the battery backup has an equally impressive 2400 GPH at 10ft lift - which is more powerful than many of the primary pumps on the market! I now have complete piece of mind knowing that, not only do I have a more powerful primary pump, I also have a battery backup pump which will activate during power outages or if the primary pump fails or cannot keep up with the volume of water entering the sump pit. Another advantage to this system is that it is much quieter that I hardly hear the sump pump cycle now. So, a big thank you to Anton and David for their knowledge and expertise and for being so patient in answering my many questions about this system and a big thank you to Paul for skillfully installing it. You all make a great team!"

"Very well, everything went smoothly."

"Showed up on time and listened to the problem I was having. Can up with a great solution to the problem since there was no clean-out to access the pipe easily. I thought the fee was very reasonable and I am getting a quote for more work I need done around the house. I would recommend RPO and use them again."

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"I have had service with them previously as well."

"This was my second positive experience. First was last fall, I had no water and was prepared to spend a lot of money on a new well pump. It was only a short in the wiring but I had no way to know that. They could have sold me a new pump but only fixed what was wrong. I was warned that my pressure tank was not 100% and be prepared to replace it is a year or so. Today almost a year later I had them come to replace it as I felt it had declined in performance. Testing showed it did need to be replaced and was for the exact amount of the estimate. They were timely and left everything cleaned up. I get a call back within minutes of calling their answering service. When my well pump finally goes, I will call them.
"

"We met with the estimator/salesman Kevin who inspected the entire area, performed measurements and then reviewed the cost proposal in detail with us. He was very knowledgeable and thorough, explaining the process in layman's terms so we had a good understanding of what was needed and why. It was nice to get an idea of the cost right away instead of waiting days/weeks for an estimate. We secured estimates from other contractors and we decided on Tri-State due to the overall cost, professionalism and good reviews/references. Tri-State was able to schedule the job within a couple weeks. They provided us great preparation information so our basement would be ready for them to begin the work without delay. The crew worked over a two day period, keeping dust/mess to a minimum. All team members were professional and worked hard during the process. Clean up of the basement, staircase and outside area was excellent and additional instructions were given to us upon their departure. We have had several good rains since install and have had no water/wetness in the basement. Will edit the review accordingly to let members know how the system worked after a year or so."