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"The technicians who come out to service the property have been professional and courteous. Unfortunately, the company?s sales process and contract practices completely overshadow that. I signed up expecting quarterly service, but was placed on a bi monthly service schedule instead. When I tried to cancel, I was told I couldn?t because of the contract. That?s a major issue ? especially since the sales rep told me I would receive a text confirmation of the agreement, which I never received. Because of that, I didn?t fully realize the billing setup until later. Requiring a contract for routine pest control is already concerning. When the signup process feels high-pressure or unclear, and promised documentation isn?t provided, it comes across less like customer service and more like a lock-in strategy. Also, be cautious with any upfront startup fee ? make sure you understand exactly what it covers."

"Steve, Jacob, Jesse and his partner were very professional. They all have been wonderful. They were very knowledgeable, and they knew immediately what to do. They feel like family, and I anticipate a lifelong friendship with them because I trust them. I feel very fortunate and have complete confidence in the services they offer. Thank you for being one of the good guys!"

"very friendly and efficient guys who explained what they saw"

"Professional, courteous service. Technicians go above and beyond what is expected."

"Calvin was who called me back and he said in order for them to come out and give me a service I would have to sign an agreement that I would continue with them for a year. When I asked what happens if I'm not happy with the job, Calvin said it would be no problem to discontinue. Well, I wan't happy with the job, though the tech that came out to service our home was very nice and professional. However, it did not take care of my pest problem so after 2 tries I cancelled. Now they are saying I have to pay a disconnect fee per the agreement. I told them what I was told and all they would say is "I apologize." Clearly this is a rehearsed line that they've told others. I would have to say that this is a dishonest company. Saying what it takes to get the job and then holding you responsible for their poor work. I am a bit cautious to say the least to go with Angies again if this is whom they are recommending."

"Dependable, efficient and respectful."

"I had a fantastic experience with Ehrlich Southeast. Their customer service was excellent, from scheduling the appointment to the completion of the service. Their technicians were friendly, knowledgeable, and efficient, and they ensured my property was pest-free. I highly recommend them to anyone in need of pest control services."

"I thought I had fleas and John quickly discovered I had bed bugs instead. He checked the entire house and the only place I had a bedbug infestion was in one bed. He treated the bed 3 times, gave me very clear inspections what to do between his visits and his office support was superb. Anytime I had a question I'd leave a message and she'd call me back iwithin a minute. Reliance Pest Management will be our past control people from here on."