Get matched with top tankless water heater repair pros in Durham, NC

"OK some more expensive repairs where found"

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"Was very impressed with A.J. He was quick to check and diagnose short circuit issue and repaired it immediately."

"We were very satisfied with the excellent repair service provided by Thermo Direct technician Tom. Customer service personnel were very friendly,helpful,and kept in contact with us through out the repair process.We would use them for future A/C and Heating repairs."

"They gave great advice on where to install the new tankless water heater and worked hard to get it completed. Would highly recommend the contractor."

"Jonathan was very knowledgeable and was able to troubleshoot a very awkward water heater installation. He was pleasant, tidy, and thorough."

"Replaced Water Heater. Did a Great Job Installing new system."

Need help with your heating or air conditioner now? We are ready 24/7 to provide solutions for your emergency. We repair all major brands of air conditioners, heat pumps, gas furnaces, package systems, and electric furnaces. Family owned and operated since 1973 we are honored to have earned the trust of many of our Fayetteville and Raleigh neighbors (and surrounding counties). Each of our skilled technicians values customer service above all else. We have built ourselves around our customers and continue to deliver high-quality products and services.

"Pros: They were extremely quick to come out. They were able to start and finish the job within a couple hours. Great service overall Cons: limited on your water heater choices. And they are a little pricey. (You get what you pay for though)"

"I contacted Alexander Heating and Air to fix my water heater on Wednesday and they were scheduled to arrive on Friday. The team of two arrived on time with smiles on their faces. The heater's Pressure Reducing/Pressure Regulating Valve (PRV) valve was bad and caused my whole house water pressure to be very low. Also, I had excessive water trickling on the garage floor from the overflow pipe (due to a defective expansion tank. It’s the expansion tank’s job to take on this “extra” water caused by thermal expansion). Jeremiah, who did most of the talking explained what was going wrong with my heater, explained my options, provided an estimate, and explained that my specific water heater was about at the age that it will likely need replacing. It was good to know as I can now get my finances in order to eventually get a new one. He even explained financing options to me should I want a new heater and need financing. The two were friendly (did I mention Jeremiah is a Veteran), knowledgeable, worked quickly in the heat (they had to go under my house), and cleaned up and were finished in no time. The price charged was very reasonable, especially considering that I couldn't water the lawn properly, showers in house with low pressure was awful, water flow on garage floor would ultimately cause floor damage, and I didn't have to purchase a new water heater, yet. I really have had such good experiences with Alexander for several repairs they have made for me in the past, too My water pressure in the house is back to normal! I am more than satisfied with Jeremiah and the Alexander Heating & Air team."