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"Customer service is top notch. Chad is responsive and polite. He and his team were efficient and thorough. Absolutely would hire again!"

"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Always on time Sensitive and sympathetic to customer needs ¦ Courteous ¦ Work is always Cleans up after, which is a big plus Five stars all the way around ¦ Highly recommend ¦ Will use again, and again"

"We were very impressed by Lux Renovations from the very beginning. The design and quoting process for our basement gym project was well conducted and professional, easy to follow, and thorough. Unlike other contractors we had an estimate the project, a detailed drawing, selected all materials and colors, and had a detailed cost and timeline while the Lux representative was at our house. The Project Management and build team was excellent to work with. Their work was top notch, clean, and completed on time and budget. We couldn't be happier with our basement home gym."

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad."

"The carpenters touch was very reliable and did great work , very understanding of what I wanted and answered all questions I had. The work was phenomenal , very satisfied with the carpenters touch."

"Recommend the Renovation Guys 1,000%! We ended up doing a kitchen renovation which is one of the biggest projects we have done. Had about 6-8 contractors come in to quote and Justin was the most on top of it. Even before making the decision Justin was checking in regularly, quick to answer and overall was providing great suggestions and insight. Come to the actually project - Justin and his team were awesome. They come on time, do great work and are a great team. The project is now over and he is still checking in to make sure we are 100% satisfied. The kitchen came out better than I ever thought. Stop looking and call them now, you will not be disappointed!"

"The communication was horrible. Had no problem responding when they wanted the down deposit and cashed it in right away. Did not hear from them for over 5 weeks after endless phone calls and texts. When they finally answered didn?t have a single idea who we were. The eventually came out, the work was good. But don?t believe the constant ?are we losing our deposit for nothing?, was worth it."

"Ryan and is team were outstanding! We had flooding occur from all the rains in Jan. We had a wreck outperformed and then hired RAM for the new build. From the start of the project to the finish (6 weeks) we were kept well informed on the progress and expectations were clear and concise. We did a few modifications along the way which were easily accepted into the project plan. I highly recommend this company for your housing new builds and remodels."

"These guys are the BEST! They respond when you call and are very reasonable. Great work, caring and dependable. They do just about anything you need to have done. Canâ t say enough about them!"