Get matched with top arbor, pergola or trellis custom builders in East Lyme, CT

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"The service was great and I highly recommend using this organization."

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Historical home required rotten wood replacement ? numerous locations around the house require replacement or repair of external wood siding, trim work - excellent workmanship very happy with work performed.

External Paint  sanding (prep) ? wet sanding of the home went quickly and very clean  - superb workmanship very happy with work

External Paint tape (prep)- this is where the project was very slow and time seem to take forever to complete ? 2 weeks of taping .

External Paint ? primer coat - excellent workmanship very happy 1 day

External Paint ? base color 2 coats - excellent workmanship took too long to complete-  8 days

 External Paint ? trim color - excellent workmanship took too long to complete- 5 days

If you are not looking to get house done quickly 1-2 weeks then these are the guys for you excellent work but slow

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"The door looks great - the job was very good. My only issue was I had mentioned saving the old door to send to Habitat and it was cut so we couldn't donate it. I guess they just forgot. Since then A&W has gotten smaller and their time line is longer so...we'll see if we use them again.
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"We hired Brian last year to refinish our master bathroom when we called him to have our roof and gutters done. A friend of mine had referred me to his services because of the work he had done on his roof and his brother and father’s roof (refer to my other review for his roofing work). The work he did on our bathroom really turned out great! See Photos! He asked us how long we were planning on living in our home and recommended going more high end since we plan on living in our home well hopefully forever. Rather than going with lower quality big box products, we went with higher end faucets, toilets, granite, tile...that come at a higher pricetag but should last a long time. We ended up going over-budget on our allowances but we figured we would only be redoing it once. Our granite really broke the budget but it's definitely the centerpiece of the bathroom and is really beautiful. We added a fan-tech ventilation system to our bathrooms which is a really nice unit. We have 3 vents in our main master bathroom and 1 vent in the spare bathroom. Brian recommended it and it works great! No steam build-up in either bathroom and it’s super quiet because the motor is mounted in the attic. It wasn’t cheap but I think it will help keep our bathroom clear of mildew or mold. Oh and he didn’t just vent everything into the attic. He spent extra time up on the latter cutting out an exhaust port on the side of the house. Brian really does nice work and I felt like he doesn’t take any shortcuts or skimp on materials. He wants things done correctly and in a way that his work is gonna last. I felt like any overages were reasonable, necessary, and not excessive. When he pulled the old shower out, there was considerable water damage to the subfloor that he recommended fixing. We even had him accomplish a few side jobs while he was working here. We had a wooden loft in my garage that I kept hitting my head on and he helped me raise it up. Our central vac system clogged up and he helped me clear it with my shop vac. He also mounted my tv antenna in the attic and snaked a cable wire into the basement. I had bought some tv cable and he told me to return bc he had a whole roll of it from some previous work. We would have had him redo our kitchen and laundry room but we were short of money to do everything that we wanted. One complaint was that he misquoted us for the shower door that turned out to be double the price of the quote. He could have just recommended putting a cheaper shower door on but I think he didn’t want to cheapen the job with a crappy door. I felt like it was just an honest mistake while looking for prices and probably more of a result of a misleading sale advertisement at one of the big box stores. He ended up working really hard putting in the shower door to make up for the error rather than making us pay the glass company $1000+ they wanted to install it. Everything Brian does seems to be well thought out. He doesn’t rush the project at all and works with you to really make everything custom. He spent considerable time working out the new angles on the tub/toilet area which really turned out nice! We really love the bevel that he put into the wall and the angle of the tub box. The molding on the shower piers really turned out nice. He spent some serious time on the position of the lights and mirrors over the cabinets to get them just right and even had to redo it once because my wife wasn't happy with how the spacing looked. He made sure the height of our shower was just right because I’m pretty tall and need to have my faucet up high. He’s also a big fan of lighting which my wife and I share his enthusiasm for! Our bathroom went from a very dark looking old bathroom to almost like a high end operating room! My wife loves the lighting for doing her makeup. Brian could have a second career as a painter because he does a really nice job. I wish i had spent time helping him paint to learn some of his tricks because he’s a really good painter."

"I marked up a template with the size of the table, and the company made the pad from the template. The pad was mailed to me."

"IT was great! I have never had a problem working with this company. The people (from the customer service reps to the billing to the drivers) have all been honest and realistic with expectations, answered all of my questions and never charged me more than what is advertised on their website. Patricia and Victoria have gone out of their way to return my many phone calls on the weekends too. You just don't get customer service these days anymore like the bullbag provides.They came when they said they would, did what they said they would do and did it professionally and pleasantlly. It is a pleasure working with such an honest and reputable company. Especially since the dumpster industry has not been know for this! These guys are definitely setting the bar high for all their competition."

"Fantastic! Extremely professional, got the job done on time and cleaned up all the mess after. And my deck looks great! I will definitely use them again and highly recommend them to anyone looking for a home improvement contractor."

"Company did a good job last summer with 3 bay windows, so I called them back when the rest of the windows in the house needed to be replaced. On the initial visit, I told the rep that I wanted the same windows as last year. He quickly found the job order and picked up the details of the window make/model/etc without any need for me to reinvent the order. The company had the opportunity to try to upsell me, as I asked them about replacement of the skylight in the bathroom. Refreshingly, they declined to do so and told me that it would be much better to wait until we needed to get the roof re-done, and to do the window at that time. As before, the first guy clearly explained the process: guy 1 to take the order and measure the windows, later follow-up visit from guy 2 to remeasure all the windows carefully before ordering their construction, and then a couple of months later, a follow-up call from their HQ to schedule the install. He gave me an approximate window for this scheduling call. It was a pretty broad time-frame because there had been an unusually large number of people needing custom windows. As before, everything went off exactly as the rep indicated. The install team showed up within a half-hour of the estimated time, and installed 11 windows without taking a break. They removed every scrap of rubbish, vacuumed thoroughly, and left the place as clean as it was when they arrived."

"I hired Glenn in 2008 to reside my 1865 house with cedar clapboard shingles and to raise the roof structure covering our kitchen and bathroom.  He also gutted and remodeled the kitchen and bathroom.  This was a big job.  Glenn handled all of the necessary permitting and help us with the design to the point of even attending a Historic District Commission meeting to obtain the necessary approval.
In 2012 I hired him again to reside and re-roof our detached garage.  And now we are working with Glenn on a design for some additional remodeling of our living room area.
Glenn is excellent at what he does.  He is reliable and has a passion for quality.  He wants to make sure his customers are satisfied.  He is a perfectionist who tackles his jobs as if they were on his own property.
I highly recommend given Glenn the opportunity to bid on your job.  You will not be disappointed.
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