Get matched with top fridge, freezer or ice maker repair or service pros in Elkhart, IN

"Did a great job."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

FAMILY OWNED BUSINESS WITH 5 EMPLOYEES.

"`My dishwasher was not working properly . My Jenn-Air, self cleaning oven malfunctioned. I set it to clean and the next morning, I could not get the door to release. Stanley came out and did get my oven door open, but I have never been able to use the self-cleaning feature again. He actually disconnected my dishwasher someway and it has never run since. I called to have them repaired, not ruined. I advise everyone to use ANY OTHER company. If not, your repairs could end up with the whole unit not even working."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"The repair went very well - I would certainly call him again."

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.\n

For home repairs and home improvement projects, Jb Square Repairs & Remodeling is the only name you need to know and the team you want to have on the job. You'll be more than happy to know we have more than 20 years of experience and an ever growing list of satisfied customers. From drywall repairs and cabinet installation to laying tile and plumbing repairs, no project is too big or too small.24/7 Emergency service. On your time estimates ( even in the middle of the night ). Trust and experience are key when it comes to hiring a handyman. With Jb Square Repairs & Remodeling, you get both, and a whole lot more. You'll find our technicians to be honest and courteous and our repair services effective and affordable. Whatever home improvements, repairs, or upgrades you need done, make sure you call on us first.

"1) Do not buy any whirlpool products because this seems to be their only contracted repair company in SW Michigan. 2) They are horribly understaffed and are booking two weeks out: Warranty claim opened December 19, 2023, initial diagnostics appointment January 2, 2023. Repairman Barry was awesome but did not have parts, made repair appointment for January 15, 2023. 3) They cannot work under "Michigan Weather Conditions." Too cold and snowy and had to reschedule January 15 repair for January 30. Paid $50 for a driveway plow right before the "Maytag Repairman" cancelled. Completely unacceptable. Avoid Whirlpool products (including Maytag) and avoid Diamond Factory Service if at all possible. I am sure it will be January in Michigan on January 30 for my next appointment and they will have to reschedule for mid February and then it will be February in Michigan to only reschedule again.... I have lost $75 in laundromat fees and $50 on a plow I didn't really need yet. Thanks Diamond Factory Service for your complete incompetence and for being too cheap to hire more technicians to keep up with your contracts and workload! High call volume all day, their automated service just hangs up on you and they do not accept voicemails due to "high repair volume." Tried to resolve this over the phone to see if they could get us in quicker. I obviously have no choice and need to resolve this through negative reviews and BBB complaint."

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