Get matched with top pipe repairers in Edwardsville, IL

"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

"Marcus the owner of the company got his crew out to the house and replace the water heater. I would recommend him highly!!!!!"

"We worked with a lady there that put everything together and made drawings. It's an almost $60000 job so somebody is getting paid. They sent the estimate within a week. The person that did the estimate was excellent. So far they've done a good job and I can't complain. I would put in a good word for the lady that helped us. Her name was named Heather. She is really good to work with. We were pretty pleased with her. We actually had to go to their office. They've got a lot of stuff in there we look at and then like picking out stone for the counter tops we had to go to the stone place and pick out what we wanted over there. It is a pretty good process. It's not just one visit for one person. Heather was directing everything and she did a really super job. I really have to give her credit."

"Got the job done the same day, and cleaned up after themselves."

"They were very responsive, professional, and friendly. They got the work done quickly at a fair price. Would definitely call them again (although I hope I don’t need to!) or recommend them to anyone."

"GCS did an excellent job executing a pretty complicated project. I would definitely recommend them to a friend. The bid that Dennis provided was very detailed and thorough. He came by several times to take measurements and ask questions about our intentions and goals for the project. He also had his electrical and HVAC subcontractors contact us to gather information about the project. It took about two weeks for the bid to be completed, which caused us to get a little impatient, but the final result was far more complete and thorough than any of the other bids we received. The cost was also very competitive. Work started soon after we signed the contract. Dennis did a very good job of coordinating the the tasks, including bringing the various subcontractors to the site in a timely manner, and within about 6 weeks we had the foundations poured and the basic framing done on the 8'x10' kitchen addition and the 16'x20' 1st floor bedroom/basement addition. Dennis' team were receptive to the changes to the plan (there will always be changes to the plan) that we asked for. The changes were documented, invoiced and priced reasonably. There was a lot of inside work to perform, so that took another 3 months or so. Insulation, drywalling, drywall finishing, carpet removal and installation, removal of the old kitchen cabinets and appliances, etc. Again, Dennis did a good job of scheduling the various specialists to come in and do their thing. Dennis was very responsive to any issues or concerns that came up through text messaging or by phone. Problems: Main issue was that the pace of work in the middle of the project was slower than we would have liked. This was mostly an issue with one individual worker. Overall: We are very happy with the results of the project and would recommend GCS highly. Attached picture is of the kitchen interior just prior to completion. It is exactly what we had envisioned."

"We had a very good experience with our Bathroom Remodel. Basically, the bathroom was gutted. Dylan was the representative that helped us through the design process. He brought all samples to our home to make choices. He was patient, knowledgeable, and overall, very pleasant to work with. Ben and Kellan performed the work on the project. They were very professional, and extremely hard working! They literally took lunch breaks and other than that worked the entire day without breaking. They were quiet as can be, they didn't have any music playing or even receive private phone calls. They cleaned up after themselves each evening before they left. Extremely pleasant to have in our home. They kept us informed along the way and paid attention to detail. We couldn't be happier with the end results, job well done. I would definitely recommend them or use them again. Steve & Debbie K."

"He was very professional and pleasant to work with. He didn't mind me asking a ton of questions while he worked. I will seek his services in the near future for repairs. The replacement looks better than the original decorative frame surrounding the exterior window. The seal was flush and tight. Its hard to see where one piece of wood ends and the other begins."

"Excellent! Dunn Home Improvement remodeled my dated kitchen and removed a wall. It was a project with many changes due to delays and discontinued products I selected. They were very patient and responsive with me when I was reworking my over all design. Their workmanship is exceptional and they are great a keeping the job area clean. Plus, they are prompt and responsive! Experts in all things construction!"