Get matched with top sump pump repair or replacers in Effingham, IL

"Mike called on Monday morning said he could do it sooner and came right over.  He had to drill out a section under my sink to remove the pipe and the corresponding pipe downstairs.  Quite a section.  He ran out and bought the new pipe and installed it and was gone in a very few hours.  He kept me posted as to what he was doing and I have nothing but nice things to say.  Linda and her Dad have been my plumbers for about 30 years so I only have good things to say about them.  THEY TAKE CARE OF ME!! <br />"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Mattex was extremely professional. From the moment I contacted them for an estimate to the final completion of the work, everyone I worked with was great. Sales Coordinator Tara was always very pleasant and eager to help when I called and made sure that everything was properly scheduled. Comfort Consultant Rich couldn't have been more thorough in evaluating my heating and cooling needs and answering all of my questions. Rich met with me when it was convenient for me, even if it was after regular business hours. He was also very quick to respond to emails, which was very appreciated. He took all of the necessary measurements and stats for my house so that the furnace and ac were properly sized. There wasn't any guessing, he used the proper standards for estimating my heating and cooling needs. I really felt like Rich was knowledgeable and careful to listen to my needs. Kyle, the Service Manager, evaluated my house from the plumbing side and thoroughly explained my options for a new water heater and some safety minded upgrades to the gas lines. He was also very pleasant and eager to answer my questions. <br> <br>They scheduled a date to get the water heater, furnace, and air conditioner replaced in the same day so that I did not have to take additional time off of work. On installation day, they were prompt and very careful to keep my house clean during the installation. Jared was the professional who installed the furnace and oversaw the whole operation that day. Jeremy installed the water heater and did a very clean and thorough job, and Seth installed the air conditioner and did a good deal of the work with the new required vents that a high efficiency furnace required as compared to my older, inefficient one. Seth went out of his way to help repair the broken track on the doors to my mechanical room at the end of the day and was professional and a hard worker. <br> <br>I can't really say enough kind things about Jared and his high level of professionalism. He always stopped what he was doing to answer any questions that I had about the installation. When he discovered that the furnace had been damaged prior to arriving at my house, he quickly and seamlessly found me a new one within a remarkably short time period. The entire team worked around this delay so that everything went as close to the original schedule as possible. Jared even tracked down additional furnace filters for me at my request and had them to me at the end of the day. <br> <br>The team stayed as long as needed to make sure that the job was completed in one day. Jared walked me through all of the features and necessary information on my water heater, furnace, and air conditioner. He explained the fairly complicated thermostat in a way that was easy to understand and programmed it so that I would get reminders about changing the furnace filter in the most efficient (and cost effective for me) manner. I mentioned that I might want to have the flue pipe that vents the hot water heater replaced as the home inspection conducted months earlier had identified some corrosion issues. Seth went back into the attic and took pictures of the corrosion so that it could be documented for the future repair. <br> <br>The next week, I scheduled the replacement of the flue pipe and was pleased to find that Jared would be replacing it since he was already familiar with my system. As before, I was extremely happy with his level of professionalism and pleasantness. He took care when replacing the flue pipe and cap, knowing that I was anxious about any water leaking in. He answered additional questions about the air conditioner that I had and completed the work very competently. <br> <br>Overall, I am highly satisfied wit the work completed by Mattex. I still cannot believe how nice my equipment looks because they didn't cut any corners and did the work professionally. I am confident that I will be working with Mattex again in the future for the maintenance of my equipment and for other heating/cooling and plumbing needs. I am sure that I will be asking for Rich personally if I need any other estimates and I guarantee that I will be asking that Jared do my future heating/cooling/plumbing work. They are just that good. <br>"

"OK, but water was contaminated and no suggestions to improve it"

"Work was completed in less than 2 hours, mess was minimal, and repair seems to be working."

"I was given a window between 1pm and 2pm for an estimate.  The guy showed up almost an hour late.  After determining what was leaking he went to home depot to get the replacement part.  I still had not been given an estimate.   <br /> He gets back and replaces the part maybe 45mins at home depot and 15 mins at my house, then has no idea what to charge me.  Here is where I realize I'm in trouble.  He waits about an hour to talk to his boss and see what the charge would be, so much for getting an estimate before hand.  He finally gets ahold of the guy then tells me its $185.  I asked him if that included the 10% angies list discount listed on angies list and he shrugs and says "uh, I think so", right.   <br /> So basically I feel like a dope for not demanding an estimate before he booked it out to the store, but still that's a little ridiculous.  I won't be using McDonah again. <br /> The work however was fine, he left it in better condition then it was. <br />"

"<p>We had been having problems with leaks in our sunken living room for quite a while. The leaks started last year and we had PermaSeal come out and do a "repair" which ended up not working. (The amount of water was reduced, but it still kept coming in, even after PermaSeal did a wrap seal of our foundation.) Frustrated, especially after PermaSeal did not guarantee their last job and wanted to charge us 1000s of dollars for a redo, we consulted with our neighbor across the street who had a similar problem that arose right when ours did. They said Safeguard had IDd and fixed their leak issue (same spot as ours) for a third of what PermaSeal charged, so we called Safeguard.</p> <p><br /></p> <p>Phil from Safeguard came out very promptly (actually early! He asked permission to come a full 2 hours early if it was convenient for me, and I said yes). He looked at the area where we suspected the leak occurred and commented that PermaSeal (his former employer!) had done a poor job. He also remarked that the leak might not even be a foundation leak, but rather an above-grade leak like a mortar problem or chimney problem that was then dripping down behind the drywall. He conducted a series of tests using water from our hose to see where water might seep in depending on where the water was pointed. He did a "flood" test of the ground near the foundation---no leak. Then he pointed to some spots where there was missing caulk on our chimney seams, and said that the water could be getting in there instead. He had me go inside and look inside the fireplace while he trained the hose on these side seams, and BINGO! That's where the water was getting in. He found the exact leak location when PermaSeal could not (they just "guessed") Phil then said, "Well, we don't fix that since it's above-grade, so I recommend you contact a siding or chimney company to make those repairs. I'm not going to sell you something that won't fix the real problem just to make my commission."</p> <p>Phil spent nearly 2 hours identifying the true source of our water problem, even when it would not benefit him or his company. Very honest and decent guy, and we WILL use this company when we do have a foundation problem. Great!</p> <br />"

"Could not have gone any better. Great people. Would Highly Recommend."

"Travis did an outstanding job. He quickly diagnosed the problem and had everything back up and running in short order. It turned out to be that a mouse had chewed through the wire that controls the condenser fan and had also damaged another wire. Travis repaired/replaced the wires in a short amount of time and had us back up and running quickly. I was especially impressed that they dispatched a technician so quickly on a Sunday and did not charge me an upcharge for a weekend visit. I have used Lanz for furnace work, air conditioning, water heater, and sump pump repairs. I continue to be impressed with their service, pricing, responsiveness, and quality of work. They are fair and honest. I highly recommend them."

"Plumber ran camera through the line ($245 for that) to check for issues. Problem was cleared up. Happy with the service and professionalism of the plumber."