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"It went well perfectly with them."

"We needed emergency water removal in the middle of the night.  When we called in the middle of the night a live person answered the phone and helped us get the water stopped while on the phone.  Shortly after hanging up the phone a van arrived and two gentlemen stepped out.  The gentlemen that introduced himself first was the same person I spoke to on the phone; I recognized his voice.  Immediately they started working to save what could be saved and started drying what could be dried.  They set equipment and said they would be back in later that day to check.  
I called my insurance company and was provided a claim number.  The insurance company was happy that I already had someone there to dry the property.  The insurance adjuster came out to inspect the process and the project manager walked the insurance adjuster through and answered any questions.  
After a few days my house was completely dry and all the equipment was removed.  The project manager told me I was to received two checks, one to pay for the emergency services that they completed and one for the repairs to be completed.  The checks arrived and the final repairs were completed by the end of the following week.  
At the end this process the only financial cost I had was my deductible as the insurance company agreed to pay the project manager in full for their services and all the repairs were completed as per the agreed report.    
After hearing all of the horror stories about insurance claims and never having a claim in the past, I was very anxious when everything first happened; but these gentlemen really helped make the process as stress free as possible.      "

"Excellent customer service went above and beyond to get the job done"

"It went very well. My husband and I were very happy with the work and the progress of the job scope."

"The work was great and seamless. They handle everything with my insurance and were very clean."