Get matched with top wood stairs and railings installers and replacers in Elkin, NC

Outdoors enthusiast with a background in multiple shed/barn manufacturing facilities.\n\nSpecialize in wood structure builds and repairs.

"I had been looking for a furniture restorer to repair a dining room table, a midcentury modern dresser, and also a midcentury modern coffee table. The table had extensive sun damage and the other two pieces were in need of repair and refinishing. After searching numerous home-improvement sites I came across Innovative Design. The majority of the reviews were very good, so I decided to take a chance and call Mr. Schmidt for a free estimate. He arrived promptly and was a very nice older gentleman. I first showed him the dresser and the coffee table and he told my husband and I what he could do to repair them and quoted a price. I then took him into my home to have him look at the dining room table. Upon seeing it, he marveled at how beautiful the table was. It is a unique piece and he was intrigued by the craftsmanship. He looked at every detail of the table and literally crawled underneath to get a good look at the craftsmanship. He gushed at how it was a “beautiful, special piece” and how he would love to take it back to his shop to repair. He stated that he could restore the wood to its original beauty, but was unsure about the inlay on top. He quoted a price which I thought was a bit pricey, but because of what seemed to be a genuine love of furniture and his promise to restore the dining room table, my “pièce de résistance”, I decided it would be worth it to entrust our precious pieces with him. He picked up the pieces on September 4th and we gave him a sizable deposit. Mr. Schmidt stated that the job would take roughly 3 weeks to complete. I didn’t necessarily worry about that because it was early September and I knew my table would be back in time for the holidays. After three days Mr. Schmidt contacted me about the small coffee table. He was having a few issues with the finish, and wanted to know which direction we wanted him to go. We replied back and both parties agreed upon what he would do to repair the coffee table. No problem there. After that I hadn’t heard from him in a while so I emailed him on the 17th to see where he was in the process. He then informed me that the dresser unit had a few issues because it was more scratched than he thought and the stain that he put on was uneven. He told me that he would continue working on it and send me a picture very soon. On September 23 he sent me a picture of the dresser. In all honesty the structure of the dresser was very nice, only problem was he painted all the handles black. The dresser was a wood and wood laminate midcentury brown. I initially told him I wanted it restored to its original appearance, so I was surprised and disappointed by the black handles. When I asked why he painted/stained the handles black, his response was that the wood grain varied so much that the handles stain looked unmatched and the dresser needed some contrast to stand out. I’m all for poetic license, but I’d already told him that I wanted it restored to its original state. This meant NO BLACK HANDLES! He then asked, “Do you want the dresser as is now? I am not able to improve the results.” No, I didn’t want the dresser because that was not what I told him I wanted. At that point, I called to speak to him to let him know that this was not what I wanted. I got his voicemail, so I left a message. The next day he emailed to tell me that he added wood blocks to the two front drawers in an attempt to camouflage the differences. I now had a dresser with black handles and two wooden blocks on each side. To be honest, I truly appreciated him trying to make improvements, but it looked nothing like I expected. I then replied to him and told him to remove the two blocks and to paint the handles brown. He finally did what I requested and sent pictures on the 29th. To his credit, the finished product was beautiful. On October 2nd, Mr. Schmidt emailed me with regard to the coffee table. He informed me that he was “at a loss of what to do with it“. My husband and I gave him some direction, because at that point we just wanted all of our furniture back. He didn’t respond, so we weren’t really sure if he would comply with our requests or what he was thinking. On October 6th, I emailed to find out how things were going with the dining room table and coffee table. I also asked when he could deliver the dresser, as he had stated in an earlier email that he could deliver each piece as he completed them. On October 7th, he responded: “When is a good time and day for you?  I can load up the dresser will need unload help at your end.  The little table is close to finish working on the top everything else is completed.  The dinning room table I will not be able to work on.  The time I have used so far on your projects has far exceeded my time frame.  Did not expect the problems with the dresser unit due to the veneer on the one drawer.  I will return your $600.00 for the partial payment or the table.  Of course all units will be returned to you.  I worked hard and diligently on your units just used enormous time trying to make them nice for you and your husband”. REALLY?!?!? I hired him solely because of all he said he could do to restore my dining room table! We discussed how this was THE main concern and how I wanted it done for the holidays. To have him email me after holding onto the table for a month and then tell me that he is unable to do it is beyond disbelief! If time was a factor he should have made this known early on, so I could remind him of how to prioritize the repairs or perhaps find someone else who could restore it. At this point, I will be hard pressed to get it repaired before Thanksgiving. I truly appreciate the work that was put into our other pieces, and as I stated earlier, the dresser is beautiful. He did a decent enough job on the round coffee table; it is sturdy and looks nice. However, when he dropped it off to our home on October 14th, the paint was still damp and smelled very strong. It is only because the dresser looks nice that, I’m giving him a C. I realize that the entire job took him longer than expected, but I wish that he had communicated this early on. He basically said, “Forget this!” and decided to not complete the job we hired him to do. Meanwhile, my dining room table is still a mess. He could have explained that it would take a little more time, and I even would’ve been OK with him requesting additional funds. Based on how he handled things with my table and the damp paint on the coffee table, I will not be recommending him to anyone. Very disappointing."

"We needed this repair asap due to rain deterioration. Clean Hands arranged to come on a Saturday morning. The team did a rebuild in less than 4 hours. Terrific job!! They also followed up to set a date for stain once the wood has cured. I have used Clean Hands several times over the past 5 years and will continue to do so."

"Our is 2.5 storey and steep roof. Owner visited and without getting on roof told me that you need to replace 2 flashings. The house is 9 years old and according to him ( I am not sure) it is better to replace flashing after 10-12 years any way. I think flashing should have same about 30 years life of roof. However, I accepted the recommendation as cost was $150. Also, I don't think they inspected or did anything on other side of the roof. He sent Brian in the following week to carry out work. Brian is really hardworking honest guy. He spent about 4 hours on roof to replace flashing and nail down singhles on one side of roof. I was not happy since they didn't even look at other side of roof. Since my $200 +79 was worth their effort of 4 hours I am OK with the service provided. However, I felt that they are giving this deal to generate more business. and chnging of flushing was not necessary. Anyway I was happy with Brian and hence I am giving A other wise I would have given B."

"Haley Hahn arrived on time and quickly cleaned out the gutters. While on site they also gave a rough quote of replacing my existing gutters with new larger sized gutters & downspouts plus adding gutter guards as well. I will definitely have them replace the gutters in another year or so's time."

"Pete did an incredible job building our deck! He was easy to work with, very reliable, friendly and professional. We were looking for a deck with half screened in half open. From the time he met us before the job he communicated well letting us know what would be happening all the way to the last visit when he was finished. We were so happy with the quality of the work he did we had him do several other jobs for us as well. In the end he did our deck, metal roof, inside drywall replacing some old warped panel and a run in shed for pasture. We would recommend Pete and Stair Man Trim Carpentry without hesitation. The price was great and the end result was better than we could have imagined. Can not wait to spend many days and night on the deck in the years to come! Thanks Pete!"

"Tom did a wonderful job. He tore down our existing porch and hauled it all away. He cleaned up everyday before he left. Very Professional. Our new porch is beautiful, the quality is excellent. He made sure everything was done top notch. The price was very reasonable. He actually did extras that we weren't even expecting. We would definitely recommend him!!!!!!!! He even made friends with our dog. She ate lunch with him everyday.."

"i have used Shane services for close to a decade now and have never been disappointed with him or his work. He Built my 2nd story back deck, cut out and framed an interior wall window, installed glass panels in my kitchen cabinents, cleaned and installed gutter guards on my rain gutters. he has also installed outdoor flood lights and 3 way electrical outdoor light switches and outdoor outlet. He has also installed ceiling fans and a chandelier in the foyer with a cathedral ceiling. Shane has installed a bathroom toilet and kitchen sink. in fact he stayed until 9:30 pm that night to finish the job right. he also stayed until 10pm one other night in the pouring rain on the roof fixing a leak. He always goes above and beyond what you would expect. The bridge you see in his photo album is the bridge he built for me in the back yard and I have been extremely happy with his craftsmanship not only with the bridge but with everything he has done for me. I will never call for another contractor. Shane is reliable, trustworthy, talented and hard working. I never let anyone in my house unless I'm home except for Shane. I have total trust and faith in him and my dogs also love him. he is great with them and treats them as if they are his own. Shane has become not only my contractor but a true friend."

"Timely and relatively tidy.  They did a good job explaining all the steps and how long the process would take.
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"The first visit was to gather info for a bid on the project including which materials would be needed. The second visit was installation. He was a little late getting here but clearly explained why he was late. The actual work went well, he cleaned up the work area entirely and I am satisfied with the results."