Get matched with top fridge, freezer or ice maker repair or service pros in Elmwood, NE

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"LG refrigerator was no longer cooling. I went through LG customer service who opened a ticket with Nebraska Home Appliance. They were very courteous and professional from appointment scheduling, notification prior to the repair as well as the repair work itself. I wouldn't hesitate to call them again for other appliance repairs."

"Very well. The repairman checked the washer thoroughly, and determined that we didnt need to replace the motor at this time. We really appreciated his honesty and professionalism. Will definitely call them the next time we need any household appliance repairs."

"I had contacted Samsung for warranty service on my clothes dryer.  The machine was just over a year old and had stopped blowing hot air - only cool air.  Thus it wouldn't dry clothes well at all. <br /> Samsung, when they eventually got back to me, sent a dispatch request to Andy's Appliance Repair.  They said I should get a call from Andy's within a day or two, but they gave me the phone number in case I didn't hear from Andy's, so I could call them. <br /> About an hour later (early afternoon) I had a call from Andy's,  The scheduler was very courteous and professional.  He arranged to have someone at my home the very next morning between 8 and 10.  The technician called me the next day at around 9:30 to let me know he was on his way.  He showed up on time and went right to work. <br /> Now the dryer is in a challenging position - stacked on a washer in a narrow, shallow closet.  The closet ceiling is high enough, but the door to the closet only clears the top of the dryer by a couple of inches.  I'm always daunted to have to mess with pulling it out or getting behind it, but the technician - Wayne - didn't really complain.  He'd brought some skid pads to insert under the feet of the washer so he could slide the whole stacked pair out without jacking up my vinyl floor any worse than it already was. <br /> He just got to work, pulled it out far enough while taking care of my property, disassembled nearly the entire dryer, and discovered that the heating element was shot.  He couldn't say for sure whether it had just gone bad or if it might have fried because of a clogged exhaust vent.  My vent is on the roof and it was snowing fiercely at the time, so I wasn't about to climb up there and check it.  Wayne said they don't climb on roofs, and I can understand that (nor did I ask him to).  But since there was some doubt as to the core cause of the issue, Wayne replaced the heating element with a new one that has a higher thermostat limit, under warranty.  He had the whole unit back together within about 10 minutes, good as new.  And now it works nicely once again. <br /> Overall, Wayne was courteous and very professional.  He did a great job of sizing up the situation, making the decision that best met my needs, and taking care of everything without any hesitation.  He took his shoes off on the way in, and showed good attention to detail.  He's a credit to Andy's, and I'll be calling them in the future for all appliance work. <br /> I'm extremely impressed by the entire experience.  This is *exactly* the way a service company should do business, and there are of plenty others that could take a lesson from Andy's. <br /> I can't comment on price because the work was done under warranty, but it's hard to argue with results.  I'd be willing to pay extra for prompt, courteous, knowledgeable, effective service like this. <br />"

"Andy's was professional and on time. My appliances are Whirlpool, a brand that they are not accustomed to."

"I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them."

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"I have been very frustrated trying to find a part needed to repair my Micro/ Convection oven. After trying to locate this part by model number ( and having no luck ) Ashley came on to ask if I needed help. I explained what i needed and she  found it ! I love Appliance Zone even more now ! I have been happy with every order I've received. They have great prices,fast shipping and THE BEST CUSTOMER SERVICE  around. I give this company  the highest score possible."

"This company and technician were professional, accommodating, and punctual within a 2 hour window. The estimated time and cost for installation was on target and reasonable. I will use this company in the future for handyman services without hesitation."

"Different people have come from Service Guard to fix my washer, which is out of balance, and my dryer.  When the serviceman worked on my dryer, he put the wires back improperly, so the dryer didn't run properly and I had to have another serviceman come out and fix that, then it it worked fine.  None of the servicemen have been able to fix my washing machine.  I have a service contract which is paid monthly with my gas bill, so I don't have a cost for when they make a service call. <br />"