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"though I appreciate the emergency Saturday service call (cost 169.00), I thought the additional charge of 303.00 (450.00) for a diagnostic check and repair ( no parts necessary - just less than a hour of manpower) was a bit exorbitant. perhaps I failed to realize that heating/ac personnel are paid on the equivalent scale as neurosurgeons."

"Good professional work!"

"Did a great job."

"Horrible customer service. Paid approximately $5,000 to have a water heater replaced and the very next day it wasn't working. The manager gives horrible service and I would recommend hiring any other company. I wish I could leave negative stars because one star is about 10 too many."

"Prompt service, responsive, efficient, kind, and competent staff. A very ethical company. Excellent HVAC choice of units. This company was highly recommended by several friends, and I recommend them too."

"The guys were on time professional fast and efficient very easy to get a quote and set up service fair pricing I would recommend "

"Service personnel were outstanding, friendly, neat and efficient"

"All work was excellent, from the initial meeting to diagnose the problem and work to be done, to the work itself: removal of the old-and-failing heat pump, installation of the new Bosch heat pump. The crew (Kahlil Hunter and his apprentice) were efficient, professional, tidy, and pleasant. And everything's working fine now!"

"Service was excellent. Technician was courteous, professional and thorough. He explained everything."

"WARNING: PLEASE BE EXTREMELY CAUTIOUS BEFORE USING THIS COMPANY I had a very FRUSTRATING and COSTLY experience. I paid $616 for a repair to fix a water leak under my toilet, but the issue was not resolved at all. One day later, when I contacted them again to report that the problem was still ongoing, I was told they would now use a ?second option? and was quoted an additional $1,539.35 (Total cost: $2155.35). When I requested that the $616 I had already paid?especially since the issue was never fixed?be applied toward the new work, they refused. Instead, they insisted I pay the full amount again and sign the invoice before they would proceed. This raised SERIOUS CONCERNS for me about both their pricing and overall service practices. I ultimately hired another professional who completed the job for $869, which further highlights how excessive their charges were. BASAED ON MY EXPERIENCE, I STRONGLY WARN OTHERS TO BE EXREMELY CAUTIOUS WITH THIS COMPANY. "