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"I cannot say enough great things about Chris and the A Step Ahead Flooring team! From start to finish, the communication was outstanding. Chris kept me updated every step of the way and made the entire process seamless. Not only did they finish the project a full day ahead of schedule, but they went above and beyond to deliver exceptional service. The floors look absolutely stunning—better than I could have imagined. It’s clear that Chris and his team take immense pride in their work, and it shows in the incredible results. One detail that really stood out was how thoughtful Chris was when it snowed during the project, he shoveled some of my driveway! This level of care and consideration is rare to find. If you’re looking for a flooring team that delivers top-notch quality, unparalleled professionalism, and a personal touch, look no further than A Step Ahead Flooring. I highly recommend them!"

"They did an amazing job with helping me select the right carpet and made it so efficient to come right to my home to choose. They even informed me of credit opportunities to help me pay for it. I also appreciated how quickly and efficiently the work was done. Top-notch carpet and work!"

"Some miscommunication on price , but ended well. My floors look beautiful"

"It went perfectly. Knowledgeable and reliable company. The floors look absolutely stunning. Our house is 120 years old and there were repair challenges that were quickly taken care of. I highly recommend!"

"I had the carpeting replaced in one of the bedrooms. Expo sent me sample photos of carpets by email so I could choose a carpet over the phone. Dina, the salesperson, was very helpful. The installer was terrific. He got there right on time and took out the old carpeting and hauled it away and then installed the new carpet in two hours.It looks beautiful. I'm really pleased with the service I got. I have used Expo several times before and I wouldn't hesitate to recommend them to anyone."

"GREAT! Roman did a great job of stretching living room carpet."

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."

"It went well, I was very happy with the result because it was beautiful."