Get matched with top central a/c installers in Essex, MD

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"I have a dual zone system and the air handler/heat pump unit on the 2nd floor was blowing hot air. I immediately looked up HVAC service in the Bel Air area and came upon Comfort Air. I initially chose this company based on the good reviews. I was told by the technician that based on the age of the unit and problem it was more cost effective to replace the unit instead of making a temporary fix. I agreed and after entertaining some estimates I chose Comfort Air. We negotiated a very reasonable price along with a quality unit. The installers were very professional and completed the work in about 4 hours. I would highly recommend Comfort Air for any Heat and Air Conditioning needs."

"Excellent customer service & great prices hit these guys up if you need any hvac work done "

"THIS COMPANY IS SCAMMING PEOPLE!!! -On 6/24/21, Farnen and Dermer installed a brand new YORK HVAC system in my home. Everything appeared to be fine, and there were no issues for 2 years. -On 8/28/23, I noticed an extremely loud buzzing coming from my outside unit, so I called them to come check on the problem. My unit was still cooling, but extremely loud. Glen A. showed up to diagnose the problem and seemed like a nice enough guy. After about an hour, he informed me that my entire indoor and outdoor unit need full replacement for a total of $10,900. (I paid $7,500 just 2 years earlier). I said, surely this was covered under warranty because the unit was only 2 years old? He then informed me that it was not because it was â struck by lightning and the warranty does not cover an act of god. -At this point in my head things were not adding up, especially since the unit was still cooling, both of my neighbors units were fine (townhouse) and he did not even check the inside unit. I told Glen I need to think about the replacement because that is a lot of money that I do not have at the time. Glen disconnected my outside unit completely before he left with the hottest week of the summer upcoming (95F-98F) and charged me $189 for the visit. -I am lucky enough to have a Fire Marshall as a good friend to ask him about the situation. This guy sees lightning strikes pretty frequently. He told me there is no way that my unit was struck by lightning based off of what I was seeing and also because it would have gotten to all of my neighbors units (townhouse). He informed me it is literally impossible. THE UNIT WAS STILL COOLING! -I decided to get a 2nd opinion from another company. The other company came out and told me that my compressor was bad and that there was no lightning strike to speak of. They also informed me that it was covered under the warranty and they could fix it. The technician said that he noticed the wiring on the outside unit was incorrect. There was a red wire crossed with a black wire. He said that is exactly why my 2 year old compressor went out. This company even put their findings in writing for me. They replaced my parts and got me up and running for 82% LESS THAN F and D! -I am not the only person this has happened to. It appears to be standard practice. You can see the attached pictures of reviews from other people in the same boat on the Better Business Bureau website. I will be submitting a complaint through BBB and demanding a full refund. This is pure predatory behavior and it is unacceptable!"

"Quick service"

"Brad had a lot of knowledge and explained the products very well. Brad was very prompt in all of our communications. We had a new Rheem heating/AC system installed with an air scrubber, as well as, a water heater.. It's only been a couple of days, but everything seems to be working great. We had a 21 year old system replaced. We are looking forward to some energy savings!"

"Best price, great customer service"

"poor customer service. service manager insulted me, called me derogatory names while defaming my character. when all I was looking for was for someone to right a wrong. I was actually looking forward to them coming to look at my furnace and was hoping to find a trusted company but was given the complete opposite of what I expected. first no one called me with an update, I had to call, then no one showed by 5pm after I waited patiently all day during their 8-5 window. finally at 5:10 i reached out again only to be met with an after hours line that couldn't help me at all. once I spoke to SM, he insulted me, called me derogatory names and defamed my character all because I was understandably upset for being "brushed off" by everyone I had come into contact the entire day and given excuse after excuse with no solution that was going to benefit me. Customer service and professionalism are lacking 100%"

"My system was working fine before the technician arrived. Afterwards my system failed. I contacted this company based upon Angis List recommendations. The technician talked me out of the services I requested and left me with an non working system."

"They were very competent. They did it in one day and no problems. They did a very good job."