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"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"I could not ask for a better contractor. The whole team from start to finish was top notch. The communication was always there and I was never sold something I didn't need. The end produced was amazing. I will definitely be using them again. I highly recommend this company."

"An amazing, super nice guy to work with...great communication and design ideas. I've never seen someone (and his crew) work so hard to complete a job! I would hire again in a heartbeat."

"Archtex and his team build an addition for my house. They did a great jobs, we and the neighbors love it. They finish before the due date. I would recommend them and will hire them again."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"I had Q3 Design complete a home addition project for me. They did tremendous work. From the moment I contacted them they showed high expertise and professionalism. They managed it all, from design, permit applications and inspections, to devoting meticulous attention to complete the project successfully on time and with the highest industry standards and materials. Their price is very fair and their work ethics is highly commendable and reliable. My family and I can't be happier with the end results. We'll contact them for sure again for any new home improvements."

"Very fast and effective service."

"I hired RLD Builders to construct a retaining wall that needed replaced before we could repave the driveway. RLD Builders came in with a competitive price and won the job. What was to take a few weeks turned into a three month ordeal. The county permit process caused hurdle after hurdle to get the permits but Rafe kept on the county and we finally got the permits and the job was completed to our satisfaction. We then put the house on the market for sale and had moved to our new out-of-the-area location. The hot water tank in the basement decided to let loose causing major damage to the basement. This is where RLD Builders exceeded our expectations. Rafe and his crew jumped in and cleaned up the water damage, worked with the insurance agents to get approvals, and completely rebuilt our basement. Being that we were no longer in the area, it was a blessing to have RLD Builders on the job to take care of all the details. We couldn't have done it without them. GREAT CUSTOMER SERVICE ! ! !"