Get matched with top carpet installers in Fairland, IN

"<p>The owner, Aaron, came out personally to show us carpet samples and give us an estimate.  Although he was late to our appointment, he phoned to let us know of the delay.  He was very courteous, helpful, and thorough in providing information and answering our questions both when he was with us in person and when answering follow-up e-mails and phone calls.  I recommend that customers visit his show room rather than or in addition to looking at samples at home because what he showed us was limited.  It turned out that the carpet we ultimately chose was in his car and we only saw it accidentally when we walked with him out to his car at the end of his visit.  (We don't know why he did not include it and perhaps others among the samples he brought into the house!)  After comparing his price and carpet information with other estimates and companies, we chose to hire this provider.  Although the installation was performed well, we were less impressed with the installer.  He was not friendly or communicative and left a mess behind him.  Maybe no carpet providers vacuum after themselves but we were surprised to be left with such a massive vacuuming job--including the hard floors where there were scraps.  (The vacuuming jammed our vacuum cleaner and required several changes of vacuum cleaner bags as well as a lot of time to get done--and our house is a very small, 3-bedroom bungalow!)  Also, Aaron had said that the installer would trim any doors that needed it, but the installer only removed them but would not trim them.  We were left  with doors off and trimming still to be arranged.  The reason we give this provider an A for quality and price is that, when informed of our distress about this unsatisfactory situation, he arranged for another worker to come the following week and do the trimming at a discounted price.  We give him a C for professionalism because of the unsatisfactory situation with the installer, with whom he is responsible for contracting.</p> <p><br /></p> <br />"

"It went so well in removing stains with Ron that we have decided to have Smith-Mathis take over "all" our carpet cleaning and stain removal needs because of the great work ethic, people skills, and technical expertise that Ron Butler brings into a home. He's very very good at what he does. We want him back whenever it's needed. Thanks you Smith-Mathis!"

"I used them once before and they did a wonderful job. They came back in and did another wonderful job. My carpet looks brand new. I'm currently waiting for them to get back at me to see how much it would cost to clean my bathroom and kitchen tile. They were just great and super guys."

"Fantastic. Arrived on time. Thoroughly explained the service to be provided. Followed up on a few problem areas and left my older carpet looking as close to new as possible. I will use them in the future!"

"Very knowledgeable about carpet and my carpet looks just like I just purchased it ... Thank you very much will definitely use again <br />"

"They did a great job. Our previous floors in these areas were uneven. Rick's guys evened out the floors and did a wonderful job of installing and cleaning up. Very professional and great to work with."

"This is the third time I have had PHD out to clean carpets. They are wonderful at getting stains out and cleaned the stairs to look like new. I appreciate that they don't move all the furniture but are able to get the main areas cleaned up and looking great."

"The guy who came to do the job was really professional. The price was very reasonable. The carpets look great! It's the first time we cleaned them since we moved into our home and they look brand new. It's great. I would use them again in the future and highly recommend them. <br />"

"GREAT INSTALLERS, GOOD QUALITY CARPET, THEY WERE AND RESPONSIVE AND CURTEOUS"

"The whole experience was very smooth, efficient, friendly, and professional. Mary and Tammy were super helpful in helping me find the right pile and density of carpet for our great room, as their showroom has so many styles of carpet and flooring to choose from. Installers were extremely careful in moving furniture and efficient in removing the old carpet & pad, as well as installing the new. I was also appreciative at receiving the Home Show discount. This is the third time I have worked with Mary, and each time has been a perfect experience. Highly recommend!"