Get matched with top tankless water heater installers in Fairmont, WV

"Brian Cutlip, the owner, responded quickly and came out the next day. He cleared the line but noted that the condensation drain had not been installed properly, as the drain line did not have an adequate downward angle to ensure proper drainage. He drained the line and returned the unit to functional status, and made arrangements to return in about a week to install a condensate pump and float switch. He would not accept payment until after all work was completed. He subsequently returned as promised (with two assistants), wired and installed the pump, and ran a section of PVC drain line down to ground level to properly drain the unit. He also recharged the refrigerant back to the proper level. He fully explained everything he did, and made several recommendations regarding unit maintenance. Brian and his crew were exceptionally professional, clean and courteous."

"Wonderful. Incredibly nice man, took care of our problem quickly. He also fixed our water heater at the same time. We will definitely hire him again."

"I specified that it was a tankless water heater, yet not surprisingly I was referred to a plumber who didn't know anything about tankless heaters, resulting in a waste of a couple of days. The second person did know about them, and so far the repair is working (fingers crossed). I wish CHW would pay attention to the details in my claim."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

At Jon Carder Plumbing we pride ourselves on being the best plumbing company in the area.\n\nWe've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing.\n\nBeing a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!